What are the responsibilities and job description for the Account Representative position at Viking Electric?
Account Representative
Competitive Pay
Addison, Illinois
The role of an Account Representative is to be a business partner for the assigned account package by increasing the value of Viking to our customers, helping to grow and maintain the volume and profitability of the account base, and promoting all of Viking's industrial products and services in a professional and ethical manner.
Additional duties and responsibilities for the Account Representative include:
- working as a business partner with the Account Manager to grow a defined account package and helping to develop and execute a plan for profitable growth.
- monitoring and conferring with Account Managers and management concerning customer status, history, changes, potential, quotations, strategies, and other related pertinent sales information.
- receiving and processing in a timely fashion all customer inquiries, purchase orders, back orders, credits, return authorizations, price increases, and other sales related functions. Utilizing specialists to ensure the customer is receiving the information and services needed in a timely fashion.
maintaining an accurate and up-to-date filing system concerning all customer related information, vendor pricing and catalog information, quoting and selling stock, non-stock, and project material, coordinating with other departments to provide complete coverage and avoid duplication of efforts and following up quotes and sales leads to secure orders. Viking Electric's shared values drive the daily decisions of our associates and define how we interact with each other, our customers, suppliers, and communities.
