Commercial Account Manager

Brief Description

Commercial Account Manager (CAM) - Telecommunications

Wecom, a leading provider of fiber internet and ancillary services, is seeking a talented Commercial Account Manager (CAM) to join our team. As we expand our footprint across Arizona, we are committed to delivering reliable high-speed connectivity to communities lacking sufficient internet services, specifically fiber optics. Our client base includes SMBs, enterprises, and key sectors such as Government, Education, and Medical (GEM). Join us in shaping the future of telecommunications!

Role Summary

As a Commercial Account Manager, you will play a pivotal role in managing and growing our commercial accounts within our designated fiber optic footprint. Your focus will be on building strong relationships with existing clients and identifying new business opportunities. Collaborating closely with our sales and technical teams, you’ll ensure customer satisfaction, retention, and revenue growth.

Responsibilities

• Client Relationship Management:
• Build and maintain strong relationships with existing commercial and key accounts.
• Understand clients’ needs and recommend appropriate solutions.
• Business Development:
• Identify and pursue new business opportunities within the assigned fiber market(s). This is a client facing role so you will be required to be in the field conducting face-to-face meetings, presentations and prospecting.
• Collaborate with sales, marketing, and operations to develop and execute strategic account plans.
• Customer Satisfaction and Retention:
• Provide exceptional customer service and support.
• Conduct regular business reviews to identify areas for improvement and growth.
• Market Awareness:
• Stay up to date with industry trends, competition, and market changes.
• Identify new business “hunt” opportunities and address potential challenges.
• Presentations and Proposals:
• Prepare and deliver persuasive presentations and proposals to clients.
  

Requirements

• Education: Bachelor’s degree in business or a related field.
• Experience:
• Previous experience in account management or sales within the telecommunications industry.
• Familiarity with fiber optics and related services.
• Skills:
• Excellent communication and negotiation skills.
• Ability to collaborate across departments and teams.
• Results-oriented mindset.
• Adaptability to industry changes and evolving client needs.
  

Benefits

• Competitive Salary and Commission Structure: Our Total Billed Revenue (TBR) model ensures that your hard work is rewarded.
• Career Growth and Advancement: We believe in nurturing talent and providing opportunities for professional development.
• Comprehensive Health Insurance Package: Your well-being matters to us, and we offer robust health coverage.
• Generous Vacation and Paid Time Off: Take the time you need to recharge and enjoy life outside of work.
• Access to State-of-the-Art Technology and Tools: Stay ahead with cutting-edge resources to excel in your role.
  
  

Join Our Team

If you’re passionate about driving growth, building client relationships, and contributing to the expansion of high-speed fiber services, we invite you to be part of our dynamic team. Let’s shape the future of connectivity together.

About Us

Founded upon the vision of providing unparalleled expertise in the communications field, Wecom Fiber strives to develop superior communications networks for our users through state-of-the-art technology, network design, leadership, and partnerships. Wecom Fiber takes pride in the knowledge and standard of work provided to our customers, in a field that continues growing at an outstanding rate. Working alongside some of the largest telecommunications companies in the world, Wecom Fiber is looking for self-motivated leaders looking to grow themselves, and our company along the way.

We offer a lucrative benefits package, competitive wages, overtime opportunities, encouragement & training for advancement in the company, and contagious company culture.

Come see why we are different than your average telecom company!

Note

Wecom, Inc. (and its subsidiaries) complies with all Equal Employment Opportunity (EEO). Wecom, Inc. does not discriminate on the basis of age, race, sex, religion, color, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law.