Customer Service Representative II Salary in Sorocaba, BR

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How much does a Customer Service Representative II make in Sorocaba, BR? The average Customer Service Representative II salary in Sorocaba, BR is R$33,553 as of April 01, 2021, but the range typically falls between R$22,031 and R$46,880. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

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Global Market Data
50TH(Median) R$33,553 25TH R$22,031 75TH R$46,880

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Skills to Boost a Customer Service Representative II Salary

Mastering key skills can significantly increase your earning potential as a Customer Service Representative II. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 41% salary raise, while strong Cash Handling skills boost pay by a 1%. Even Quality Assurance can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Cash Handling
Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Quality Assurance
Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
More Skills...
Based on recent job listings, in-demand skills in the Customer Service Representative II field include Customer Service (41%), Cash Handling (1%), Quality Assurance (1%), and Financial Services (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service R$47,309
Customer Service
R$47,309
41%
Cash Handling R$33,888
Cash Handling
R$33,888
1%
Quality Assurance R$33,888
Quality Assurance
R$33,888
1%
Financial Services R$33,888
Financial Services
R$33,888
1%
Customer Service
1.57%
Cash Handling
2.33%
Quality Assurance
0.39%
Financial Services
3.26%
Job Openings for Customer Service Representative II in Sorocaba, Brazil
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About Sorocaba, Brazil

The city is located in the southeastern region of the state of São Paulo, 92 km away from the state capital. The main highways are Castelo Branco (SP-280) and Raposo Tavares (SP-270). It straddles the Sorocaba River, a tributary of the left bank of the Tiete river. The municipality of Sorocaba is located on the Tropic of Capricorn, at latitude 23° 26 '16 " for the season of 2011, passes along the neighborhoods of Aparecidinha and Parque São Bento districts. At the junction of Highway José Ermírio José de Morais (SP-75) with the connection to the Raposo Tavares highway is a milestone signaling ...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Customer Service Representative II Pay Difference by Cities

City, Country Compared to national average
City, Country São Paulo, BR Compared to national average
+ 10.3%
City, Country Campinas, BR Compared to national average
+ 1.9%
City, Country Manaus, BR Compared to national average
+ 9.1%
City, Country Vale do Paraíba e Litoral Norte, BR Compared to national average
+ 11.0%
City, Country Goiânia, BR Compared to national average
+ 9.9%
City, Country Belém, BR Compared to national average
-2.8%
Employees with Customer Service Representative II in their job title in Vale do Paraíba e Litoral Norte, BR earn an average of 11.0% more than the national average. The lower salaries can be found in Belém, BR (2.8% less).

Understand the base salary paid range for a Customer Service Representative II in Sorocaba, BR

Average Base Salary

Core compensation

22031
46880
33553
The chart shows the base salary for Customer Service Representative II in Sorocaba ranges from R$22,031 to R$46,880 with the average base salary of R$33,553. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Service Representative II may get paid difference by industry, location, and factors.

Customer Service Representative II Frequently Asked Questions

Can I expect to receive a higher salary for the position of Customer Service Representative II in Vale do Paraíba e Litoral Norte than for the same job in Belém in the Brazil?

On average, a Customer Service Representative II, working in Vale do Paraíba e Litoral Norte, Brazil, would generally get a higher salary than those working in the city of Belém. The larger cities in the BR typically provide numerous opportunities for Customer Service Representative II Jobs. Since Sorocaba, Brazil is an attractive place to work for many professions, Customer Service Representative II Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. April 01, 2021 salary.com )
What is the salary range for a Customer Service Representative II in Sorocaba, Brazil? What is the average hourly rate?

The average salary for a Customer Service Representative II in Sorocaba, Brazil is R$33,553 per year. The salary range for a Customer Service Representative II is between R$22,031 and R$46,880. While we are seeing hourly wages as high as R$23 and as low as R$11, the majority of Customer Service Representative IIs are currently paid an average of R$16 in Sorocaba, Brazil. The average salary pay range for a Customer Service Representative II can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Service Representative II in Sorocaba, Brazil can differ based on any or all of these varying factors. April 01, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Customer Service Representative II job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Customer Service Representative II working in Sorocaba, Brazil will receive in exchange for their job. Some common items included in the total compensation of a Customer Service Representative II working in the Sorocaba, Brazil are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Sorocaba, Brazil might also offer long-term incentives such as stock options or stock grants for Customer Service Representative IIs. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. April 01, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: April 01, 2021