Software Technical Support Engineer I Salary in Shanghai, CN
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How much does a Software Technical Support Engineer I make in Shanghai, CN? The average Software Technical Support Engineer I salary in Shanghai, CN is ¥98,479 as of April 16, 2021, but the range typically falls between ¥52,814 and ¥140,096. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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Skills to Boost a Software Technical Support Engineer I Salary
Mastering key skills can significantly increase your earning potential as a Software Technical Support Engineer I. According to Salary.com's Real-time Job Posting Data, expertise in Troubleshooting can lead to a 8% salary raise, while strong Tableau skills boost pay by a 2%. Even Installation can result in a 1% salary increase.
Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Troubleshooting
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Tableau
Using business intelligence software to perform data analysis, data visualization, and the BI process of an organization.
Installation
The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.
More Skills...
Based on recent job listings, in-demand skills in the Software Technical Support Engineer I field include Troubleshooting (8%), Tableau (2%), Installation (1%), and Java (1%). These skills reflect current market needs.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| ¥106,357 |
Troubleshooting
¥106,357
|
8%
|
|
| ¥100,448 |
Tableau
¥100,448
|
2%
|
|
| ¥99,463 |
Installation
¥99,463
|
1%
|
|
| ¥99,463 |
Java
¥99,463
|
1%
|
What does a Software Technical Support Engineer I do?
Software Technical Support Engineer I
Brisbane, AU
Technical support engineers need to have strong tech backgrounds, of course, but they’ll also need a diverse skill set to find a job along that career path—a mix of hard and soft skills.
02/19/2021
Software Technical Support Engineer I
Grenoble, FR
For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
02/19/2021
Software Technical Support Engineer I
Puebla, MX
A technical support engineer (also known as an information technology support engineer) helps to solve technical issues.
02/04/2021
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About Shanghai, China
Shanghai is located on the Yangtze Estuary of China's east coast, with the Yangtze River to the north and Hangzhou Bay to the south. The land is formed by the Yangtze's natural deposition and modern land reclamation projects. As such, it has sandy soil, and skyscrapers are to be built with deep concrete piles to avoid sinking into the soft ground. The provincial-level Municipality of Shanghai administers both the estuary and many of its surrounding islands. It is roughly equidistant from Beijing and Guangzhou, bordering the East China Sea to the east, Zhejiang to the south, and Jiangsu to the ...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Software Technical Support Engineer I Pay Difference by Cities
| City, Country | Compared to national average |
|---|---|
| City, Country Shanghai, CN |
Compared to national average
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| City, Country Beijing, CN |
Compared to national average
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| City, Country Suzhou, CN |
Compared to national average
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| City, Country Guangzhou, CN |
Compared to national average
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Employees with Software Technical Support Engineer I in their job title in Beijing, CN earn an average of 18.8% more than the national average.
Similar Jobs to Software Technical Support Engineer I in Shanghai, CN
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| Job Title | Location | Salary Range in CNY |
|---|---|---|
| Job Title Entry Software Support Engineer | Location Shanghai, CN |
|
| Job Title Manager of Software Technical Support | Location Shanghai, CN |
|
| Job Title Software Engineer I | Location Shanghai, CN |
|
| Job Title Software Support Engineer I | Location Shanghai, CN |
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| Job Title Software Support Manager | Location Shanghai, CN |
|
Understand the base salary paid range for a Software Technical Support Engineer I in Shanghai, CN
Average Base Salary
Core compensation
52814
140096
The chart shows the base salary for Software Technical Support Engineer I in Shanghai ranges from ¥52,814 to ¥140,096 with the average base salary of ¥98,479. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Software Technical Support Engineer I may get paid difference by industry, location, and factors.
Software Technical Support Engineer I Frequently Asked Questions
Can I expect to receive a higher salary for the position of Software Technical Support Engineer I in Beijing than for the same job in Suzhou in the China?
On average, a Software Technical Support Engineer I, working in Beijing, China, would generally get a higher salary than those working in the city of Suzhou. The larger cities in the CN typically provide numerous opportunities for Software Technical Support Engineer I Jobs. Since Shanghai, China is an attractive place to work for many professions, Software Technical Support Engineer I Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location.
April 16, 2021
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What is the salary range for a Software Technical Support Engineer I in Shanghai, China? What is the average hourly rate?
The average salary for a Software Technical Support Engineer I in Shanghai, China is ¥98,479 per year. The salary range for a Software Technical Support Engineer I is between ¥52,814 and ¥140,096. While we are seeing hourly wages as high as ¥67 and as low as ¥25, the majority of Software Technical Support Engineer Is are currently paid an average of ¥47 in Shanghai, China. The average salary pay range for a Software Technical Support Engineer I can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Software Technical Support Engineer I in Shanghai, China can differ based on any or all of these varying factors.
April 16, 2021
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Besides the base pay, what other benefits might be negotiable when considering a Software Technical Support Engineer I job? What common items are generally included in a total compensation package?
A total compensation package consists of base pay or salary and all other types of pay and benefits that a Software Technical Support Engineer I working in Shanghai, China will receive in exchange for their job. Some common items included in the total compensation of a Software Technical Support Engineer I working in the Shanghai, China are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Shanghai, China might also offer long-term incentives such as stock options or stock grants for Software Technical Support Engineer Is. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you.
April 16, 2021
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Last Update: April 16, 2021