Customer Service Salary at Aether BETA

Job Description Job Description BASIC FUNCTION The Customer Service Representative reports directly to the Customer Care Manager as part of the Commercial Operations Team. The position will require direct communication with customers, the sales team, logistics personnel, as well as, inter-departmental communication. The CSR will be heavily involved with various systems for data entry and customer management to achieve high level customer satisfaction. NATURE AND SCOPE Key responsibilities include the following: · Interface with customers via phone, email and in person to provide overall customer satisfaction. · Accurate and timely processing of customer orders to ensure satisfaction. · Promptly respond to customer inquiries regarding product, service and account. · Handle and resolve customer complaints in a professional manner. · Obtain and evaluate all relevant information to handle product inquiries. · Provide pricing, service and delivery information to customers in a timely manner

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field

JOB DESCRIPTION: The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Responsibilities and Duties: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and associates. Inbound and outbound call work as assigned Required Qualifications Minimum of 3-5 years of CALL CENTER customer service experience, in healthcare. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Candidates must possess strong verbal and written English communication skills. Patient and customer focused

JOB DESCRIPTION: The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Responsibilities and Duties: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and associates. Inbound and outbound call work as assigned Required Qualifications Minimum of 3-5 years of CALL CENTER customer service experience, in healthcare. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Candidates must possess strong verbal and written English communication skills. Patient and customer focused

JOB DESCRIPTION: The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Responsibilities and Duties: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and associates. Inbound and outbound call work as assigned Required Qualifications Minimum of 3-5 years of CALL CENTER customer service experience, in healthcare. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Candidates must possess strong verbal and written English communication skills. Patient and customer focused

JOB DESCRIPTION: The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Responsibilities and Duties: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and associates. Inbound and outbound call work as assigned Required Qualifications Minimum of 3-5 years of CALL CENTER customer service experience, in healthcare. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Candidates must possess strong verbal and written English communication skills. Patient and customer focused

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation an