Director, Front Office Salary at Aka United Nations BETA

Overview: Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHMs EarthView prog

Overview: Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards. Your Growth Path Assistant General Manager General Manager - Area General Manager Your Focus Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures. Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required. Supervise all guest services department managers. Review correspondence from guests and incident logs and direct staff according to information obtained. Overse

Position Overview: The Front Office Manager efficiently manages the front desk operation with minimal costs and maximum profitability through proficient management of staff, internal controls, administration of company policies and procedures, and excellent guest service. This position is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Front Office Manager usually works a regularly scheduled front desk shift and must be available to work any shift as needed. The Front Office Manager should possess strong communication skills and demonstrate excellent leadership abilities. Essential Duties & Responsibilities: + Willingness to accept the most effective role + Supervise and schedule all front desk and refuel staff members and oversee operations and trainings + Manage Refuel inventory, ordering and pricing while minimizing waste and loss and maximizing profitability + Respond to and resolve gu

Overview: Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor/Guest Service Agent Executive Housekeeper or Front Office Manager Your Focus Greet and acknowledge guests in a courteous and friendly manner. Inspect assigned areas and perform cleaning tasks accordingly. Collect trash from the service landings and dispose of in outside trash dumpsters. Vacuum and dust guest corridors. Pick up bed and other linen from hotel floors and transport to the laundry collection site. Deliver clean linen to assigned sections. Report maintenance issues. Maintain cleanliness and organization of guest areas. Respond to guest inquiries and assistance. Work as a room attendant when staffing shortages occur or during peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines an

Company Description The DoubleTree Suites by Hilton is a full-service, all-suite hotel located in Mount Laurel, NJ. With 204 suites featuring separate bedrooms from the living room and over 7000 sq ft of meeting space, it caters to various events. The hotel's outdoor courtyards offer a picturesque setting for guests. Role Description This is a full-time on-site role for a Front Office Manager at DoubleTree Suites By Hilton in Mount Laurel, NJ. The Front Office Manager will be responsible for overseeing office administration, ensuring customer satisfaction, providing top-tier customer service, managing front office operations, and effective communication with all guests and staff. Qualifications Office Administration and Front Office management skills Strong focus on Customer Satisfaction and Customer Service Excellent Communication skills Previous experience in hospitality industry is a plus Ability to multitask and prioritize effectively Attention to detail and problem-solving skills

Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's job descriptions and duties and be able to perform duties at any given time. Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Communicate with Housekeeping and Engine

Job Description Job Description Job Description The Hampton Inn & Suites by Hilton Philadelphia/Newtown is seeking a highly motivated and personable Front Office Manager to join our energetic and friendly team! As the Front Office Manager, you will play a key role in managing and overseeing the day-to-day operations of our front desk and other departments within the hotel in order to ensure that our guests receive exceptional service from check-in to check-out. You will lead, train and supervise our team in order to maintain Hilton brand standards and serve as a positive example while ensuring operational efficiency. Responsible for meeting or exceeding planned objectives in regards to guest satisfaction, as well as, revenue and profit as outlined by management. The Front Office Manager will report directly to the General Manager. Responsibilities Ensure a positive check-in/check-out experience for guests. Address guest concerns and resolve issues quickly to maintain satisfaction. Prom

Overview: Opportunity: Comp Food Attendant Prepare and maintain complimentary food and beverage service and dining areas for hotel guests while greeting and assisting guests in a friendly manner consistent with brand and/or hotel and sustainability standards. Potential Career Path Restaurant Server or Guest Service Agent Restaurant Supervisor or Front Desk Manager Essential Functions Meet and greet guests as they arrive, offer choice of seating, and escort guests to their seats. Carry food, dishes, trays, or silverware from pantry to serving counters. Set up attractive food displays and maintain cleanliness to ensure food safety. Maintain proper set-up of dining room and wipe tables or seats with dampened cloths. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food or drink or broken dishes and remove trash. Maintain adequate supplies of items such as clean glassware, dishes, or trays. Fill beverage and ice dispensers. Stock