Desktop Analyst II Salary at Allstream Inc BETA

Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Qualifications: •Associate's degree in a related field from an accredited college or university •OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. •Note: An equivalent combination of education and job specific experience

Need to be on our W2. Hybrid role. no sponsorship available. Required: Windows hardware and software applications experience. Our client is seeking a Desktop Support Analyst to support the Manager of IT Services in various departmental activities aimed at enhancing overall corporate performance. Key responsibilities include the design, development, and maintenance of systems, data management, security access, project coordination, and interfacing with other systems. Additionally, the role involves gathering and analyzing information, refining processes, and providing end-user support through efficient and cost-effective technology solutions. The position requires travel between multiple sites for on-site support, with typically one day spent at each location during the week. A reliable car is essential for this role. The locations to be covered are: 1. Glassboro 2. Waterford 3. McKee City 4. Cumberland / Millville Key Accountabilities: • Review, evaluate, design, implement and maintain

General Function Performs moderately complex analytical, technical and administrative work in the planning, design and installation of new and existing computer systems. Provides day-to-day consultation, instruction, troubleshooting and problem solving to computer users for hardware, software, network and related computer systems and devices. Evaluates, reviews and enforces County computer hardware and software standards. This position requires knowledge of all phases and variations of computing systems and support Works under close supervision of the Systems Support Supervisor. Performance is reviewed through observations, conferences, reports and achievement of desired results. Representative Duties Installs, configures and ensures the effective operation of all end user hardware and software, peripheral equipment and mobile devices within established standards. Monitors and responds to Service Center trouble calls and provides end user training in use of equipment and software. Conf

Summary Job title: Help Desk Analyst Job ID: 202496390003 Department: Help Desk Location: TX-Irving Description Summary: This position provides phone support for software and hardware related issues. Candidate will be required to determine the nature of the problem, analyze root causes and resolve or escalate the issues in a timely manner. This individuals prime responsibility is to ensure that CEDs 500+ Profit Center locations receive a very high level of service in a timely and professional manner. This individual must possess excellent communication and customer service skills in addition to being a good problem solver. They have the ability to make decisions quickly and independently in a fast-moving call center environment. Reports to: Manager of IT Service Ctr Minimum Qualifications: Experience supporting end users to set-up, operate and troubleshoot personal computers, printers, and external computer peripherals Demonstrable experience learning new software and hardware in an in

FCBH Desktop Support Analyst (730356) Atlanta, GA 30303(Onsite) Short Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Qualifications: •Associate's degree in a related field from an accredited college or university •OR Two years of experience at the lower-level Help Desk Ana

Our Client, a data analytics and risk firm, is looking for someone to join their team as an Desktop Support Analyst! **This is a hybrid 6-month contract that takes place in Jersey City, New Jersey** What You Will Be Doing Troubleshoot and replace laptop and PC hardware. Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new hire setup, termination, relocation, remote and automated updates, and remote support. Handle problem recognition, research, isolation, resolution and follow-up for difficult user problems, referring more complex problems to next level of technical staff. Set up, maintain and troubleshoot. Participate in IT Support queue which will result in assigning and prioritizing open issues. Log, prioritize, assign and troubleshoot all calls, voicemails, emails, trouble tickets and walk-up requests reporting technical problems. When appropriate, determine appropriate group for escalation. Troubleshoot issues as 1s

Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * **The Opportunity:** Do you like problem solving? Would you describe yourself as computer savvy? Are you a good communicator? Join our team as a Business Systems Analyst! You will get to learn how the Federal Government spends money and the systems that are critical to automating, tracking, and reporting on that spending. You will get to use your systems knowledge to support the operations of a complex, multi -faceted Financial and Acquisitions System supporting our DoD Customer execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a key Government system sound to you? We have been supporting our customer for over 20 years with the implementation of a Commercial-Off -the-Shelf (COTS)Financial System, Momentum. We cont

Company Description Job Description This position is part of the End User Technology Desktop Engineering Team, which is responsible for managing and administrating SCCM and Intune environment . This will include but not be limited to desktop builds, monthly patching, packaging applications for deployment in SCCM, and tier 3 desktop troubleshooting. The position will participate in medium to large-scale projects affecting the entire company. A s an engineer you will provide technical leadership and vision for the technologies that you are responsible for. Teamwork is a strength as is the ability to work independently. Ability to respond rapidly to incidents and strong communication skills are a must. Some key requirements are: SCCM Administrator Plan Upgrade, changes or implementation of System Center Configuration Manager component Software packaging and deployment through SCCM OSD (Operating System Deployment ) using task sequence. SCCM infrastructure support Software update deploymen