Assistant Customer Service Manager Salary at Amway Corp BETA

OBJECTIVE: To lead the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent customer service in a prompt and professional manner. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Area Service Office (ASO) in a quick and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in person, and through daily document listings and activities reports. To oversee daily office operations and administration. To be a multi-line subject matter expert for field staff. To create and manage employee schedules, order office supplies, oversee and adhere to budget, and delegate daily tasks. To offer training for all lines of business and products to ASO staff, agent staff, and agents. RESPONSIBILITIES: Assist customers and potential custom

•Monitor supervisor and technician performance to ensure superior customer satisfaction and contractual compliance. •Monitor, mentor and ensure that the service technicians are completing field service tickets promptly and properly and communicating with the Service administration team. •Manage dispatch department to ensure customer service satisfaction and timely response. •Manage the after-hours service responses to ensure superior customer satisfaction, response and contractual compliance. •Assist Service department as needed with invoicing, account payables and account receivables. •Monitor the operating costs of the service operations staff. Ensure that staff is working efficiently and effectively within budget or as required to ensure profitability. •Ensure field technicians are satisfactorily representing Quality Air's capabilities and furthering our image to external customers. •Promote the leed program and encourage technicians to be involved. •Supervise/mentor the work of the

Store - GRAND RAPIDS-GRANDVILLE, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shi

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. JOB TITLE: Customer ServiceTest Center Administrator REPORTS TO: Customer ServiceTest Center Manager DEPARTMENT: Test Center LOCATION: Grand Rapids, MI TEST CENTER ADDRESS: 3910 Burton St SE #101 JOB OVERVIEW: The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments

Customer Service/Event Scheduler STATUS: Part-time, Non-exempt {{1 - - - - - - - - - - -}} DEPARTMENT: Admissions and Strategic Partnerships LOCATION: W.A. Lettinga Campus, Grand Rapids, MI REPORTS TO: Customer Service Manager PAY: $15/Hour SUMMARY: The Customer Service/Event Scheduler is part of the welcome desk team at the W.A. Lettinga campus location, working shifts at the Welcome Desk. As an event scheduler, this role works closely with Admissions and Strategic Partnership leaders to plan and execute non-athletic facility use rentals, and support campus events held in general and academic spaces at the W.A. Lettinga campus. The coordinator serves as a liaison between the requestor and internal resources such as facilities, IT and catering, using relevant university policies. Arrangements are made with an eye to developing customer relationships from all interactions. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and val

Senior Patient Service Representative - CoverageDay Shift (United States of America) Hours: 8 hour shift during the Hours of Operation: 7:00A-7:00P Mon-Thurs, 7:00A-6:00P Friday Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus

Description Member Service Representative Intern Consumers Credit Union is looking to hire a passionate Member Service Representative Intern. As an MSR Intern, you will provide superior member service and sales to enhance member relationships and exceed member expectations at our Grand Rapids offices. You will assist members with basic financial questions and concerns and open new accounts and handle loans. What you will do: Achieve individual sales goals. Cross-sell credit union products and services. Recognize and act upon referral opportunities to maintain a ratio consistent with goals. Provide a positive attitude, outstanding service and follow up to members and co-workers. Responds to member communications and inquiries in a timely matter, using such opportunities to provide outstanding service and grow credit union products and services. Proficient in diffusing difficult member situations and resolving member concerns. Open new accounts for members including IRA accounts. Process

Patient Service Representative - OperatorDay Shift (United States of America) Hours: 8 hour shift during the Hours of Operation: 7:00A-7:00P Mon-Thurs, 7:00A-6:00P Friday Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on reh