Help Desk Support Salary at Anaqua Inc BETA

How much does an Anaqua Inc Help Desk Support make?

As of March 2025, the average annual salary for a Help Desk Support at Anaqua Inc is $64,546, which translates to approximately $31 per hour. Salaries for Help Desk Support at Anaqua Inc typically range from $58,975 to $70,535, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Anaqua Inc Overview

Website:
anaqua.com
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Software & Networking

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best known brands and most innovative products were conceptualized, evaluated, protected and monetized through the ANAQUA platform. Anaqua is a privately-held company headquartered in Boston-US and has major European offices in London-UK and Pau-France as well as offices in other cities in North America, Asia and Europe. The expertise of our ANAQUA Services & Client Services staff, combined with our tested implementation methodology, delivers successful solutions on time and on budget.For additional information, please visit http://www.anaqua.com.

See similar companies related to Anaqua Inc

What Skills Does a person Need at Anaqua Inc?

At Anaqua Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

Boston Mutual Life Insurance
Canton , MA

All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. The following statements represent what Boston Mutual stands FOR it is what makes us different and better in the market we serve. We are FOR being a progressive life insurance company dedicated to offering financial peace of mind to working Americans and their families. We are FOR providing practical and affordable products designed for those we serve. We are FOR making it easy to secure a level of financial protection with a portfolio of products beginning with life insurance via enrollment and billing options at the workplace. We are FOR providing a personalized customer experience to our policyholders and producers. We are FOR


Sponsored
3/30/2025 12:00:00 AM
Philips
Cambridge , MA

Job Title Sr. Manager, eCommerce (Cambridge, MA) Job Description Sr. eCommerce Manager You will own a key business line for our eCommerce practice on our Digital & eCommerce North America team supporting our Health Systems portfolio, responsible for developing the strategy, roadmap, and plan for a strategic business portfolio and audience. Your role: Develop the strategy, plan and roadmap for a business line of our Health Systems portfolio. And execute that plan to drive online orders and revenue. Utilize our online Store and EDI (Electronic Data Interchange) channels in your eCommerce plans as well as engage with our partner channels such as Amazon Work with Digital campaign programs team to develop and integrate digital programs (organic and paid) across the customer journey to support achievement of online sales activities and objectives Build a comprehensive strategy for driving penetration (customer onboarding) and preference (utilization of online store and EDI) Partner with crea


Sponsored
3/30/2025 12:00:00 AM
Corient
Boston , MA

Join a team that values your ambition and empowers your growth At Corient, we help high- and ultra-high-net-worth individuals, families and high achievers of all types enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you. Position Overview: We are seeking a talented and motivated Talent Acquisition Partner to join our team and support our wealth advisory division. This position will be responsible for sourcing, attracting, and recruiting top-tier candidates to join our organization. This role requires a proactive approach to talent acquisition, strong networking skills, and the ability


Sponsored
3/30/2025 12:00:00 AM
Azzur Group
Boston , MA

Senior Manager, Infrastructure Operations & Security (Contract/Hybrid*3 days per week in the Office) Senior Manager, Infrastructure Operations & Security (Temp to Perm) Reporting to: Associate Director, IT Operations, Infrastructure and Security Do you have the passion and commitment to join a team whose mission is to develop treatments that have a clear and profound impact on people with rare diseases? Does it excite you to be a part of a company developing potential new treatments that could dramatically improve the lives of people with limited to no treatment options? Named one of the Top Places to Work by The Boston Globe, this Client is an exceptional place, focused on open communication and collaboration and dedicated to each other, our partners, and the medical community. With the April 2024 U.S. approval of our first drug we have made great progress in advancing our patient-centric mission and in evolving the company into a fully integrated pharmaceutical company. But there is


Sponsored
3/30/2025 12:00:00 AM
Beth Israel Lahey Health
Boston , MA

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. This position will be based in Quincy and the schedule is Monday - Friday from 8:45am - 5:15pm. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people's lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration proc


Sponsored
3/28/2025 12:00:00 AM
Boston Harbor Hotel
Boston , MA

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitalit


Sponsored
3/27/2025 12:00:00 AM
Liberty Mutual Insurance
Boston , MA

Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Our Remote Inside Sales Agent position is available for candidates based on the states of North Carolina, New Jersey, South Carolina, Indiana, Massachusetts and West Virginia. Applicants must reside within these specified locations to be considered for this role. Why Liberty Mutual? Positivity. Flexibility. Determination and a persuasive personality. Qualities like these


Sponsored
3/27/2025 12:00:00 AM
Philips
Cambridge , MA

Job Title Paralegal Compliance Job Description Paralegal Compliance: (Cambridge, MA): You will provide legal support to the Legal Compliance function in North America responding to legal questions, fair market value/compliance direction, assisting with delivering training programs as well as the creation of training reports and communications to people leaders regarding training gaps on their teams while performing desk audits and other monitoring activities consistent with the annual compliance monitoring plan, assisting with special projects, as needed. Your role: Working directly with business clients under the direction of the Director of Legal Compliance or Compliance Officers to provide guidance related to interactions with Health Care Providers, Health Care Organizations or Key Thought Leaders. This may include but is not limited to assisting with needs assessments, fair market value questions, and unique contracting needs. Responsible for reviewing and approving HCP nominations


Sponsored
3/27/2025 12:00:00 AM

Check more jobs information at Anaqua Inc

Job Title Average Anaqua Inc Salary Hourly Rate
2 Manager, Technical Support $175,533 $84
3 Marketing Intern $53,192 $26
4 Quality Assurance Engineer $82,072 $39
5 Regional Sales Manager $140,992 $68
6 Researcher $103,481 $50
7 Senior Architect $102,306 $49
8 Senior Project Manager $138,349 $67
9 Senior Software Developer $125,090 $60
10 Senior Specialist $118,053 $57
11 Senior Technical Support Engineer $70,413 $34
12 Sr. Analyst $115,126 $55
13 Support Specialist $64,546 $31

Hourly Pay at Anaqua Inc

The average hourly pay at Anaqua Inc for a Help Desk Support is $31 per hour. The location, department, and job description all have an impact on the typical compensation for Anaqua Inc positions. The pay range and total remuneration for the job title are shown in the table below. Anaqua Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $64,546 look to you?

FAQ about Salary and Jobs at Anaqua Inc

1. How much does Anaqua Inc pay per hour?
The average hourly pay is $31. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Anaqua Inc?
According to the data, the highest approximate salary is about $70,535 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Anaqua Inc?
According to the data, the lowest estimated salary is about $58,975 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.