Supervisor, Call Center Salary at Apderm BETA

Job Description Job Description Our new Framingham location is looking for a Patient Coordinator / Sales Manager. We are looking for a client-facing Sales and Marketing Professionals/Licensed Medical Aesthetician with a proven track record of success. The ideal candidate will bring confidence, and a proactive yet tactful personality, credibility and high integrity, coupled with an excellent work ethic. He or she will excel in building relationships and creating lifetime partnerships with patients and thrive in a high-energy environment. The Patient Coordinator is responsible for: Educating patients and potential patients on our services, and laying out a treatment plan with them that is highly customized to assist them in looking, feeling and being their best Selling the value of our services to our patients when they visit our clinic during their consultations and treatments Following up with previous patients to continue to cultivate a relationship with them and renew their interest

Job Description Job Description DESCRIPTIVE SUMMARY Reporting to the Service Center Manager, the Senior Service Center Representative is responsible for providing exceptional support to Credit Union members and prospective members within the assigned digital contact channels (e.g., phone, email, video, live chat, etc.). As a leader within the Service Center team, the Senior Service Center Representative will support advanced member inquiries and escalations, as well as efficiently and accurately process member transactions. This includes account inquiries, payments, account maintenance, and activation of digital banking services in line with IC’s member service standards. ESSENTIAL JOB FUNCTIONS Provides efficient, accurate and courteous member service through IC’s digital contact channels. This includes new account opening, loan origination and assisting members with support and maintenance on existing account relationships, with a focus on delivering exceptional member service. Meets

As a Patient Experience Representative, you’ll play a vital role in supporting patients and families, coordinating appointments, and ensuring a smooth healthcare experience. This is a great opportunity to gain hands-on experience in a world-class hospital, work with a dedicated team, and make a real impact on patient care. We are currently hiring for : Full time, Part Time, and Per diem. Multiple shifts and positions available. The Patient Experience Representative will be responsible for: Patient Encounter Management: Provides positive and effective customer service that supports unit operations. Collaborates with referring providers and practices. Obtains required authorizations to compile patient and staff schedules. Schedules patients and supports the patient encounter Check In / Check Out: Greets and directs patients, families and visitors. Monitors daily schedule and coordinates flow with clinicians /supervisor. Reconciles payments and prepares deposits, provides record of transa

The Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to ensure best possible patient experience. Recording and processing patient demographics, insurance/payment, and referral information for patient encounters. Collecting all necessary clinical documentation and information. Transcribing code and patient treatment information into a billing system. Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules. Scheduling: Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions. Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience

The Patient Experience Representative works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* (Not eligible for internal employees) This Patient Experience Representative is 100% in office in our Cardiac ICU and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices O

Boston Children’s Hospital’s specialists in the Division of Nephrology care for infants, children, and adolescents with congenital and acquired kidney disease. We are one of the largest pediatric nephrology services in the United States, caring for children from all over the world, and maintain one of the few outpatient dialysis units in the northeastern U.S. for children who need chronic dialysis therapy. Learn more about the Department of Nephrology here. The Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to ensure best possible patient experience. Recording and processing patient demographics, insurance/payment, and referral information for patient encounters. Collecting all necessary

The Patient Experience Representative I will be responsible for: Customer Service: Demonstrating positive and effective customer service that supports departmental and hospital operations. Greeting, screening and directing patients, families and visitors. Registering new patients upon arrival. Patient Registration/Discharge: Monitoring clinic activity to ensure best possible patient experience. Recording and processing patient demographics, insurance/payment, and referral information for patient encounters. Collecting all necessary clinical documentation and information. Transcribing code and patient treatment information into a billing system. Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules. Scheduling: Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions. Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience

Monday - Friday (in-person) 40 hours Schedule flexibility is needed to work shifts between 7:00am – 7:00pm. Travel to Boston, Brookline and Jamaica Plain is required (all locations are accessible by public transportation). Sign-on Bonus of $2,000 for full time (taxes/terms apply, externals only). Looking to start a brand new career in 2025, or maybe you're newly graduated and not sure where to start, or maybe you have been in healthcare and want to learn more about different specialties? The Float Pool is a great way for you to learn about different departments at our pediatric hospital in an administrative/customer service capacity. After successful completion of training, the PER Float will work in ambulatory clinic areas, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. The Patient Experience Representative/Patient Access (Float pool) will be responsible for: Customer Servi