Big Creek Pet Hospital Customer Service Representative Salary

Customer Service Representative Salary at Big Creek Pet Hospital BETA

How much does a Big Creek Pet Hospital Customer Service Representative make?

$30,194 /year

As of March 2025, the average annual salary for a Customer Service Representative at Big Creek Pet Hospital is $30,194, which translates to approximately $15 per hour. Salaries for Customer Service Representative at Big Creek Pet Hospital typically range from $27,031 to $33,714, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

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Big Creek Pet Hospital Overview

Price a Job for my company
Website:
bigcreekpet.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
All Industries

Big Creek Pet Hospital, formerly known as Berea Pet Hospital, opened our hospital in February 2002. Previously, from 1954 to 2001 we were located on the corner of Pearl and Bagley Roads. Dr. Hermann founded the practice in 1948. Dr. Cameron operated the practice from the early 1960's until 1992. Dr. Deborah Fegan purchased the practice in February 1992. Our 6,144 square foot, state of the art, facility includes four oversized Exam Rooms, including an attached kids room, plus a separate Consultation Room. There are separate dog & cat wards along with a kennel. We believe in Team-based Medicine, Just like human medicine, we practice team-based medicine. This begins with our staff, consisting of the doctors, registered veterinary technicians, patient advocates, animal care-givers, and client-relation specialists. They work closely together to gather information, examine, and treat your pet. Because we are multi-doctor practice, they are able to confer with each other on more difficult cases. When needed we will also consult (or refer to) specialists, in fact our x-rays are sent to a board-certified radiology practice. Our suppliers also help by providing expert information concerning medicines and food. Finally, you, our client, are part of the team as the home-based care-giver for your pet.

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What Skills Does a person Need at Big Creek Pet Hospital?

At Big Creek Pet Hospital, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.
See More Skills

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Check more jobs information at Big Creek Pet Hospital

Job Title Average Big Creek Pet Hospital Salary Hourly Rate
2 President $663,413 $319
3 Clinic Receptionist $31,078 $15
4 Veterinarians $84,553 $41
5 Veterinary Assistant $31,066 $15

Hourly Pay at Big Creek Pet Hospital

The average hourly pay at Big Creek Pet Hospital for a Customer Service Representative is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Big Creek Pet Hospital positions. The pay range and total remuneration for the job title are shown in the table below. Big Creek Pet Hospital may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $30,194 look to you?
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FAQ about Salary and Jobs at Big Creek Pet Hospital

1. How much does Big Creek Pet Hospital pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Big Creek Pet Hospital?
According to the data, the highest approximate salary is about $33,714 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Big Creek Pet Hospital?
According to the data, the lowest estimated salary is about $27,031 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.