Manager, Customer Success Salary at Boldchat BETA

How much does a Boldchat Manager, Customer Success make?

As of April 2025, the average annual salary for a Manager, Customer Success at Boldchat is $77,662, which translates to approximately $37 per hour. Salaries for Manager, Customer Success at Boldchat typically range from $69,391 to $86,902, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
bold360.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

BoldChat, a LogMeIn brand, is a market-leading live chat offering that enables businesses to quickly and effectively engage visitors on their websites to improve online support and increase sales. The BoldChat solution is offered in different editions and includes other integrated communications technologies like click-to-call, email management, SMS management, and co-browsing. Organizations of all sizes - from small proprietorships to large ecommerce enterprises - can drive more conversions and higher customer satisfaction by using BoldChat. Customers include 3M, American Cancer Society, Corel, Dean & DeLuca and ViewSonic.

See similar companies related to Boldchat

What Skills Does a person Need at Boldchat?

At Boldchat, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Boldchat

Job Title Average Boldchat Salary Hourly Rate
2 Senior Manager, Product Marketing $78,245 $38
3 Chief Financial Officer $342,043 $164
4 Director, Business Solutions $159,115 $76
5 Product Consultant $54,693 $26
6 Sales Development Manager $58,031 $28
7 Business Development Manager $106,265 $51
8 Human Resources $59,374 $29
9 Manager, Business $106,265 $51

Hourly Pay at Boldchat

The average hourly pay at Boldchat for a Manager, Customer Success is $37 per hour. The location, department, and job description all have an impact on the typical compensation for Boldchat positions. The pay range and total remuneration for the job title are shown in the table below. Boldchat may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $77,662 look to you?

FAQ about Salary and Jobs at Boldchat

1. How much does Boldchat pay per hour?
The average hourly pay is $37. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Boldchat?
According to the data, the highest approximate salary is about $86,902 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Boldchat?
According to the data, the lowest estimated salary is about $69,391 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.