Manager, Call Center Salary at Buck Consultants Inc BETA

Experience: 5+ years' experience in a project management environment, including project management experience on IT/technical projects. Experience on infrastructure/cloud migration projects a plus. Technical Project Manager with call center technology/tool experience – Workforce Management, Call Recording, Soft Phone, IVR, Reporting and Analytics, etc. Experience with moving to a CCaaS (Contact Center as a Solution) preferred.

Job Description Job Description We are seeking an Information & Referral Specialist to join our team! The Information and Referral Specialist assists the needs of the aging population and adults with disabilities and is the first point of contact for consumers looking for assistance through our Helpline. The Specialist responds to inquiries by providing information, referral, and assistance to, or on behalf of clients. The qualified candidate must have either a bachelor’s degree from an accredited university or college or have an associate's degree from an accredited entity or have a high school diploma or GED and three (3) years’ experience in I&R services, case management, call-center services or related social services work experience.

Job Description Job Description Job Summary We are seeking an experienced Call Center Team Leader to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity. Responsibilities Train, and manage call center employees capable of providing excellent customer service Oversee call center operations, making improvements to telephone skills and other procedures Create goals and objectives for the call center and document performance using key performance indicators Develop and implement policies and procedures that maximize productivity Prepare and present reports on call center statistics to upper management initiating calls to potential customers or existing clients, schedule appointments and often utilizing pre-written scripts to

PeopleShare is looking to hire a skilled Account Coordinator in Lebanon, PA! Apply today or call into the office at 717-581-1005 Job Details: Pay Range: $25-$28/hr based on skillset Monday - Friday 1st Shift 8:00am - 4:30pm Opportunities for overtime as needed Contract to Hire In-Person Job Requirements: High School diploma or GED Associates degree in business admin or related field preferred 3 years experience minimum in customer service, sales, or order processing Well versed in SAP and MS Office highly preferred Ability to read, write and speak English Language Experience in CRM, sales and distribution, and business intelligence Understanding of Import & Export regulations Prior experience in fast-paced manufacturing Job Description: Enter customer and market data into the CRM; create and update material master data and ensure customer data is accurate and up-to-date. Set credit limits and manage the creation of credit and debit notes independently. Process customer inquiries, provi

Job Description Job Description Is your mission developing others? Is your passion sales? Life Protect 24/7 is an inbound sales call center searching for an exceptionally talented and motivated leader who develops and challenges their team to be leaders in sales. If this sounds like you, you are a great candidate for our Full Time Inbound Call Center Sales Manager position. Schedule: Monday-Friday 5pm to 12pm How do you do that? You will manage a team of 15 to 20 members in a positive inbound call center setting. Team members receive calls from diverse customers who have expressed interest in our product and service – a medical and security alert system that goes wherever you do. A service that helps rescue over 5,000 individuals every month. The Inbound Call Center Sales Manager will serve as an active advocate for our company and its employees. The successful candidate will relay company goals, quality standards, processes, and procedures to our team through servant leadership. Your

Do you have experience in Accounting Support and Office Management? PeopleShare Lancaster, PA is hiring for an AR & AP Specialist Office Manager! Apply today or call our office at 717-581-1005 Why PeopleShare? We offer full medical benefits from day 1 Chance to work with the top companies in the area Immediate ability to work with 15+ different companies by applying once More local offices than any other agency, so if you would relocate we could be a resource for you Weekly pay through direct deposit Skills training available Earn referral bonuses We offer coaching to help you ace your interview Job Details for AR & AP Specialist Office Manager: Schedule: Monday-Friday 7:30am-4pm Salary: $60,000 - $70,000+ per year based on experience IMMEDIATE benefits! Medical Dental Vision Retirement Competitive PTO Job Responsibilities & Description for AR & AP Specialist Office Manager: Oversee and support administrative and accounting staff Manage office supply inventory and supply purchasing Mon

Call Center Assistant Manager Infosys McCamish Des Moines, IA The Operations Assistant Manager role is an integral member of the team. Within our group, the team includes other functional roles that provides a career path for the right candidate. The primary responsibilities of the Operations Assistant Manager is leading a high-volume inbound contact center. The right candidate will be a self-starter with previous Leadership experience and a high-level knowledge of Annuity and Life Insurance products. They aspire to be a Subject Matter Expert on our processes and procedures and using multiple systems to manage the timeliness and quality of day-to-day call center activities. Location for this position is Infosys McCamish, Des Moines, IA. Qualifications Basic Previous Leadership experience leading a high-volume call center with direct reports Ability to work as liaison with other leaders to drive overall performance results Develop and lead a team of 10-20 CSRs in a fast-paced environmen

Tired of working weekends, nights, and holidays? Paid training provided! Customer Service Job Details: Schedule: 8am- 5pm Monday-Friday Pay Rate: $17/hour Customer Service Job Description: Make outbound calls to set up payment plans for past due service bills Research and resolve discrepancies in a timely manner Update account information Customer Service Job Requirements: High school diploma or General Education Degree (GED) Excellent communication skills Strong customer and quality focus PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for emplo