Caastle Customer Service Specialist Salary

Customer Service Specialist Salary at Caastle BETA

How much does a Caastle Customer Service Specialist make?

Avg. Base Salary (USD)

As of March 2025, the average annual salary for a Customer Service Specialist at Caastle is $47,882, which translates to approximately $23 per hour. Salaries for Customer Service Specialist at Caastle typically range from $43,518 to $52,893, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Low $43,518

Average $47,882

High $52,893

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CaaStle Overview

Price a Job for my company

Website:

caastle.com

Size:

100 - 200 Employees

Revenue:

$10M - $50M

Industry:

Retail & Wholesale

CaaStle is an innovative B2B technology and services company that enables apparel retailers and brands to offer their own rental experience directly to customers. CaaStle pioneered the subscription rental model in 2012 with its owned and operated brand Gwynnie Bee and now makes its proprietary technology, reverse logistics systems and infrastructure available as an end-to-end solution, known as CaaS ("Clothing as a Service"). The company's white-label approach has created a new economy for retail- allowing brands to fully own the relationship with their customers, while CaaStle manages all operations and logistics on their behalf. Named one of Fast Company's 2020 Most Innovative Companies, CaaStle is proving that rental is an essential and lucrative component of a brand's strategy for success.

See similar companies related to Caastle

What Skills Does a person Need at Caastle?

At Caastle, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

See More Skills

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Check more jobs information at Caastle

	Job Title	Average Caastle Salary	Hourly Rate
2	Warehouse Lead	$76,572	$37
3	Warehouse Team Member	$46,034	$22
4	Warehouse Worker	$39,448	$19
5	Associate Buyer	$67,929	$33
6	Associate Data Scientist	$84,962	$41
7	Chief Executive Officer	$928,941	$447
8	Copywriter	$79,975	$38
9	Director of InfoSec	$209,798	$101
10	Director, Design	$162,168	$78
11	Director, Growth Marketing	$206,384	$99
12	Inspector	$87,060	$42
13	Internal Communications Head	$204,572	$98

Hourly Pay at Caastle

The average hourly pay at Caastle for a Customer Service Specialist is $23 per hour. The location, department, and job description all have an impact on the typical compensation for Caastle positions. The pay range and total remuneration for the job title are shown in the table below. Caastle may pay a varying wage for a given position based on experience, talents, and education.

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FAQ about Salary and Jobs at Caastle

1. How much does Caastle pay per hour?
The average hourly pay is $23. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.

2. What is the highest salary at Caastle?
According to the data, the highest approximate salary is about $52,893 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.

3. What is the lowest pay at Caastle?
According to the data, the lowest estimated salary is about $43,518 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.

4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.