IT Service Desk Specialist Salary at California Lottery BETA

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines an

Job Title: Database Administrator with BI Development Location: Rancho Cordova, CA (Hybrid) Contract role Job Summary: The individual will be 80% supporting BI development and 20% DBA critical activities. Responsibility: Partner closely with upstream application teams and developers to ensure data sources are accurate, available, and timely. Efficiently and accurately develop complex SQL queries (stored procedures, views, and functions). Collaborate with front end business intelligence developers and analysts to test, clean, and standardize data to meet the business requirements. Responsible for detailed documentation of database structures, configurations, and procedures is essential for maintaining a well-managed database environment through functional specs and document repository. Designing the structure of new databases, including tables, relationships, and data integrity constraints, to ensure optimal performance and efficiency, including 3rd Normal Form i.e. normalization\denorm

IT Operations Manager Location: Sacramento, CA - with ability to travel between Exton, PA and Sacramento, CA Job Type: Full-Time Job Summary The IT Operations Manager serves as the Single Point of Contact (SPOC) for ensuring smooth IT operations, escalations, and alignment between local and global teams. This role oversees IT service management, device and cloud administration, CRM operations, and security governance while ensuring Service Level Agreement (SLA) adherence. The IT Operations Manager will also play a key role in Office 365, AWS, Salesforce CRM, Mobile Device Management, and Project Management Tools implementation and administration. Key Responsibilities 1. IT Service & Operations Management Ensure SLA adherence across all IT services. Act as a bridge between local and global IT teams, ensuring consistent service delivery. Manage daily IT operations, including help desk escalations and major incident resolution. Implement and enforce IT policies and best practices across t

Job Description Job Description Job Title: Manager of Telecom Location: Hybrid, must live in or around Fairfield, CA Job Type: Full-time, ASAP Start Salary Range: $136,296.78-$177,185.82/year Description: The Manager of Telecom will oversee the installation, configuration, management, and troubleshooting of Cisco Unified Communications solutions to all of the health-plan's contact center organizations (Member Services, Health Services, Claims, PR, and Admin) in the areas of operations, system enhancement & configuration, report generation, knowledge management, and training. This role involves maintaining a robust and secure UC environment, providing end user support, and ensuring system up time to deliver seamless communication for our organization. What You Will Do: Administers and configures Cisco Unified Communications Manager (UCM) rlse 14 for call routing, SIP, dial plan configurations and the Cisco package contact center rlse 12.6. Manages the setup, troubleshooting, and mainten

Description Front Desk & Guest Care Are you passionate about providing outstanding hospitality? As a front desk associate, you'll be at the heart of the hotel, creating meaningful guest experiences with your proactive, responsive, and caring approach. If you love engaging with people, have a welcoming personality, and take pride in responsibility, this role is for you! At Concord Hospitality, we foster a culture where every team member is valued and respected. Role Responsibilities: As a Front Desk or Guest Services Clerk, you'll ensure guests have the best stay by: Assisting guests with professionalism, courtesy, and efficiency. Maintaining high service and hospitality standards. Addressing guest concerns promptly to ensure satisfaction. Processing payments and following all cash-handling procedures. Managing guest mail and messages with privacy and professionalism. Being knowledgeable about the hotel brand and loyalty programs. Communicating guest feedback to departments and manageme

Our client is looking for hardworking, motivated talent to join their team. Don't wait… apply today! Job Title: Service Desk (Customer Support) Consultant, Armenian Language Location: Onsite in Rancho Cordova, CA Pay Range: $18.45 per hour What’s the Job? We are looking for capable Customer Service professionals passionate about helping others. This position requires competency in giving directions, responding to questions, and walking callers through troubleshooting basic technical issues. Providers and Recipients of the IHSS Program contact the Service Desk for support in the following areas including and not limited to: Registration for the Telephonic Timesheet System and/or Website Assistance with password resets Instruction and troubleshooting guidance through timesheet submission Claims submissions Direct Deposit Setup, Change, or Cancellation instructions Garnishment Status General questions regarding timesheets, payment information, or how to use the systems Service Desk agents

Salary: $94,615.51 - $114,994.35 Annually Location : Vacaville, CA Job Type: FULL-TIME Remote Employment: Flexible/Hybrid Job Number: 02129 Department: City Manager's Office Opening Date: 11/27/2024 Closing Date: Continuous ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and a generous benefits and retirement package. Contribute to our vibrant community and join the City of Vacaville! The City of Vacaville invites applications for the position of IT Help Desk Supervisor in our City Manager's Office. Currently, one (1) full-time vacancy exists for this position. This recruitment will also establish an eligibility list for future full-time, part-time and limited-term vacancies in this classification that may occur over the next 12-m

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. Our dynamic team offers opportunities to work with cutting-edge cyber security tools, and grow both vertically and horizontally at an accelerated rate. Join our cyber team and elevate your career. Recruiting for this role ends on February 28, 2025. Work you'll do + End-to-end implementation of SailPoint IdentityIQ in a virtualized or cloud environment for a federal agency + Application onboarding, workflow development, and operations & maintenance activities + Configure, develop, an