Technical Support Salary at Call Tools BETA

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi

Remote Zoom Host (Freelance) with Digital Court Reporter certification An established, international court reporting agency is seeking hard-working and professional Zoom Hosts who can work remotely on a contract (freelance) basis. This is a great opportunity if you're seeking added revenue with the convenience of part-time work. Note: we are currently seeking Zoom Hosts who have an AAERT-compliant digital court reporter certification and remote online notary (RON) certification. As a Remote Zoom Host, you will be responsible for assisting with the following activities: Zoom hosting and technical support: help attorneys participate in virtual or hybrid hearings and depositions by setting up zoom hosting, including complex scenarios such as managing breakout rooms, managing screen shares, pinned recordings, etc. Scheduling and coordination: help to schedule, organize, test, and train parties to participate in remote hearings and depositions. You should have strong project management skil

Remote Zoom Host (Freelance) with Digital Court Reporter certification An established, international court reporting agency is seeking hard-working and professional Zoom Hosts who can work remotely on a contract (freelance) basis. This is a great opportunity if you're seeking added revenue with the convenience of part-time work. Note: we are currently seeking Zoom Hosts who have an AAERT-compliant digital court reporter certification and remote online notary (RON) certification. As a Remote Zoom Host, you will be responsible for assisting with the following activities: Zoom hosting and technical support: help attorneys participate in virtual or hybrid hearings and depositions by setting up zoom hosting, including complex scenarios such as managing breakout rooms, managing screen shares, pinned recordings, etc. Scheduling and coordination: help to schedule, organize, test, and train parties to participate in remote hearings and depositions. You should have strong project management skil

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Apple is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Remote Zoom Host (Freelance) with Digital Court Reporter certification An established, international court reporting agency is seeking hard-working and professional Zoom Hosts who can work remotely on a contract (freelance) basis. This is a great opportunity if you're seeking added revenue with the convenience of part-time work. Note: we are currently seeking Zoom Hosts who have an AAERT-compliant digital court reporter certification and remote online notary (RON) certification. As a Remote Zoom Host, you will be responsible for assisting with the following activities: Zoom hosting and technical support: help attorneys participate in virtual or hybrid hearings and depositions by setting up zoom hosting, including complex scenarios such as managing breakout rooms, managing screen shares, pinned recordings, etc. Scheduling and coordination: help to schedule, organize, test, and train parties to participate in remote hearings and depositions. You should have strong project management skil

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training. Apple is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training. Apple is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients. YOUR TASKS Inventory Management & Control: Create deliveries daily and monitor order processing. Monitor stock availability to ensure timely order clearance. Support account and purchasing team to troubleshoot order issues. Manage inventory updates, promotional planning, customer return cases, and inbound planning. Coordinate return shipments (e.g., create return labels). Client Issue Resolution: Communicate with customers on order status and expected delivery dates. Prepare and maintain status reports for client, management, and internal communications. Oversee customer