Manager, Customer Service Salary at Caltronics BETA

How much does a Caltronics Manager, Customer Service make?

As of March 2025, the average annual salary for a Manager, Customer Service at Caltronics is $97,583, which translates to approximately $47 per hour. Salaries for Manager, Customer Service at Caltronics typically range from $86,920 to $109,564, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Caltronics Overview

Website:
caltronics.net
Size:
100 - 200 Employees
Revenue:
$50M - $200M
Industry:
Business Services

Since 1975, Caltronics has been providing California with leading-edge technology and award-winning service in the document management and software solutions industry. Caltronics is a family-owned and operated company with offices throughout California and Arizona to serve you locally and nationwide. Today Caltronics offers the most advanced digital copiers, high-speed color printers and copiers, multi-functional devices, fax and scanning systems, and document management software available. In fact, Caltronics has sold and installed more digital systems than any other independent dealer in the United States.

See similar companies related to Caltronics

What Skills Does a person Need at Caltronics?

At Caltronics, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

Related Jobs

BIG HAIRY DOG
Rancho Cordova , CA

Job Description Job Description Looking for a Customer Service Manager As a cutting-edge software sales and support company dedicated to superior and personal customer service, Big Hairy Dog Information Systems is looking for a positive, out-going, and friendly professional who will thrive in a fast-paced and multi-tasking environment. Strong communication, phone skills, scheduling abilities, and knowledgeable in Microsoft Word, Excel and Outlook are required. Additional knowledge of general computer technology, computer terminology, and other computer applications as well as retail experience is desirable. Specific software and terminology training will be provided as needed. A quick learner, with the ability to work well as a member of a team and on your own is a big plus. As a Customer Service Manager, you will be responsible for general follow-up, courtesy calls, appointment scheduling, processing and tracking internal packets and checklists, coordinating meetings, assisting to com


Sponsored
2/28/2025 12:00:00 AM
Legacy Management Group
Sacramento , CA

Job Description Job Description At our company, we’re dedicated to building meaningful connections with our customers. As an Entry Level Customer Service Manager, you’ll be at the forefront of our customer engagement efforts, acting as the voice of our brand and the bridge between our products and the people and businesses we serve. In this Entry Level Customer Service Manager role, you will connect with both current and potential customers through proactive outreach, building trust and fostering lasting relationships. The Entry Level Customer Service Manager's key responsibilities will include understanding customer needs, answering inquiries with clarity and confidence, and effectively communicating how our products and services provide real solutions that enhance their lives. The Entry Level Customer Service Manager will also be responsible for working closely with customers to process their sales orders on services they are inquiring about, following up on those transactions, and c


Sponsored
2/28/2025 12:00:00 AM
Solstice Group
Folsom , CA

Job Description Job Description The consumer comes first within the hospitality industry and that is no exception at our company. Our Entry Level Customer Service Managers help the local markets by offering products and services from our various clientele to increase their brand awareness and community outreach. As an Entry Level Customer Service Manager, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Entry Level Customer Service Manager’s hospitality will be the difference between their encounter being just average or an exceptional one. Like the hospitality industry, the primary purpose of the Entry Level Customer Service Manager is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As an Entry Level Customer Service Manager, you will discover the value of person


Sponsored
2/28/2025 12:00:00 AM
EPIC Brokers
Rancho Cordova , CA

SENIOR CLIENT MANGER- EMPLOYEE BENEFITS, PUBLIC SECTOR ACCOUNTS LOCATION: This role requires a hybrid work schedule out of one of our California office locations which include: Rancho Cordova, Concord, Fresno, Lafayette, Los Angeles, Newport Beach, Ontario, Pasadena, San Francisco, San Leandro, San Mateo, and San Ramon SUMMARY: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: •Establish and maintain the primary, on-going benefits service relationship with client •For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtai


Sponsored
2/27/2025 12:00:00 AM
EPIC Brokers
Rancho Cordova , CA

SUMMARY: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Location: This role requires a hybrid work schedule out of one of our California office locations which include: Rancho Cordova, Concord, Fresno, Lafayette, Los Angeles, Newport Beach, Ontario, Pasadena, San Francisco, San Leandro, San Mateo, and San Ramon Overview: This specific role will be managing and working on a book of business that deals with Public Sector Accounts. The Employee Benefits Client Manager works with the Producer or Client Executive to implement a client's benefits strategy and service the account. The CM is responsible for marketing as well as day-to-day client management and support. The CM's responsibilities include plan marketing, analys


Sponsored
2/26/2025 12:00:00 AM
NMI Group
Citrus Heights , CA

Job Description Job Description We work with nationally recognized telecommunications companies to assist them with their customer service and sales goals within the local area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well. Our Entry Level Customer Service Managers lead our team in engagement, sales, discovery, and solutions by engaging with community members and employing their problem-solving skills to provide the most knowledgeable customer service. Responsibilities of the Entry Level Customer Service Manager: Provide excellent sales and customer service experience through direct communication, including answering questions, problem-solving, and suggesting alternatives Learn all client product knowledge in order to implement sales processes directly with consumers Work with the sales and marketing teams along with other Customer Service Managers to adapt and improve business development practices Uphold the confid


Sponsored
2/26/2025 12:00:00 AM
EPIC Brokers
Rancho Cordova , CA

Overview: The ESPI Programs Division at EPIC Insurance Brokers & Consultants is dedicated to delivering specialized insurance solutions tailored to meet the unique needs of our clients. This division focuses on providing comprehensive program management, risk assessment, and customized coverage options. Our team of experienced professionals works closely with clients to understand their specific requirements and develop innovative strategies to mitigate risks and enhance their insurance portfolios. By leveraging our deep industry knowledge and strong relationships with leading insurers, the ESPI Programs Division ensures that clients receive the highest level of service and the most effective insurance solutions available. As a Client Manager and team member, your primary mission will be to provide conscientious support to the clients and sales teams. Your strong professional verbal and written communication skills, coupled with your customer service oriented personality, will give you


Sponsored
2/26/2025 12:00:00 AM
Avenue5 Residential, Inc.
Fair Oaks , CA

Salary: $22-$23 per hour 30% housing discount Bonus Schedule: Tuesday - Saturday, 8:00 AM - 5:00 PM Explore Hazel Ranch: Unlock your potential with Avenue 5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can t Maintenance Technician, Technician, Property Management, Customer Service, Maintenance, Maintenance Supervisor


Sponsored
2/26/2025 12:00:00 AM

Check more jobs information at Caltronics

Job Title Average Caltronics Salary Hourly Rate
2 Account Executive $74,726 $36
3 Administrative Assistant $52,015 $25
4 Contract Administrator $65,222 $31
5 Contracts Administrator $65,222 $31
6 Corporate Service Manager $112,132 $54
7 Customer Care Professional $42,491 $20
8 Delivery $47,511 $23
9 District Service Manager $94,225 $45
10 Field Service Technician $58,901 $28
11 Field Technician $57,078 $27
12 HR Specialist $74,604 $36
13 Junior Sales Representative $60,919 $29

Hourly Pay at Caltronics

The average hourly pay at Caltronics for a Manager, Customer Service is $47 per hour. The location, department, and job description all have an impact on the typical compensation for Caltronics positions. The pay range and total remuneration for the job title are shown in the table below. Caltronics may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $97,583 look to you?

FAQ about Salary and Jobs at Caltronics

1. How much does Caltronics pay per hour?
The average hourly pay is $47. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Caltronics?
According to the data, the highest approximate salary is about $109,564 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Caltronics?
According to the data, the lowest estimated salary is about $86,920 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.