IT Support Specialist I Salary at Capital Bluecross BETA

How much does a Capital Bluecross IT Support Specialist I make?

As of March 2025, the average annual salary for an IT Support Specialist I at Capital Bluecross is $62,885, which translates to approximately $30 per hour. Salaries for IT Support Specialist I at Capital Bluecross typically range from $57,315 to $68,967, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Capital BlueCross Overview

Website:
capbluecross.com
Size:
1,000 - 3,000 Employees
Revenue:
$1B - $3B
Industry:
Insurance

Capital BlueCross, headquartered in Harrisburg, Pennsylvania, and established in 1937, is a health insurance company specializing in health insurance products, health resource services, and technology solutions designed to promote health and wellness for their members.

See similar companies related to Capital Bluecross

What Skills Does a person Need at Capital Bluecross?

At Capital Bluecross, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

cyberThink, Inc.
Harrisburg , PA

Job Description: Position Purpose: This position will assist in the management and coordination of current and new business development, pension plan contract management, client satisfaction, and dispute resolution. Required Skills, Experiences, Education and Competencies: Essential Functions: Communicates effectively, both orally and in writing Interprets applicable policies and procedures Organizes, prioritizes, and monitors work assignments Develops and finalizes correspondence, presentations, contracts, and reports Establishes and maintains effective working relationships Understands pension administration concepts and practices Diagnoses and troubleshoots problems Uses personal computer, associated software, and standard office equipment Logs and tracks correspondence and client communication The hourly range for roles of this nature are $20.00 to $40.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyberThink is an Equal Opportunity Employer.


Sponsored
3/5/2025 12:00:00 AM
V Group Inc.
Harrisburg , PA

Description: Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC’s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. Required/Desired/Highly desired Skills: Deploying PC’s and providing support to end users in a large enterprise environment (1,000 PC’s +). (Required 3 Years) Develop, test, maintain PC images. (Required 3 Years) Experience supporting PC’s in a large domain environment. (Required 3 Years) Install and configure PC hardware and peripherals. (Required 3 Years) Repair PC’s by replacing hard drives, motherboards, memory, etc. (Required 3 Years) Experience with security, disk encryption, and anti-virus p


Sponsored
3/4/2025 12:00:00 AM
Dave & Busters
Harrisburg , PA

Dave & Busters - JobID: R-1006451 [Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience through the best combination of food, drinks & games; Keep supervisor fully informed of all problems; Provide timely & accurate service...Hiring Immediately >>


Sponsored
3/3/2025 12:00:00 AM
HireTalent - Staffing & Recruiting Firm
Hershey , PA

Provide IS technical support at the plant level, acting as client support and first responder to issues relating to plant IS and process control systems. Represent the needs of the plant and act as liaison between the plant and Corporate IS functions.Support Corporate IS projects involving computers and networking systems at the plant level. Provide IS support services to user departments in identifying, evaluating, implementing and maintaining computer-based solutions to business problems.The Assoc Systems Support Specialist may delegate to others to support multiple shift operations but shall retain overall responsibility.Ongoing responsibilities include: hardware and software support for Windows PC's, printers, network equipment, time clocks, bar code systems, IP phone system, paging system, and any other IS related work as required by manager.Responsibilities:End User Support Respond to plant user support needs as assigned by the Help Desk process. This includes PC software and har


Sponsored
3/3/2025 12:00:00 AM
Software Technology Inc.
Harrisburg , PA

The skill sets we are looking for relate to supporting our senior relationship managers. 1. Communicates effectively, both orally and in writing 2. Interprets applicable policies and procedures 3. Organizes, prioritizes, and monitors work assignments 4. Develops and finalizes correspondence, presentations, contracts, and reports 5. Establishes and maintains effective working relationships 6. Understands pension administration concepts and practices 7. Applies legislative and policy requirements 8. Diagnoses and troubleshoots problems 9. Uses personal computer, associated software, and standard office equipment 10. Logs and tracks correspondence and client communication


Sponsored
3/3/2025 12:00:00 AM
Community Progress Council, Inc
York , PA

Job Type Full-time Description CPC is seeking candidates for our Instructional Support Specialist position. SUMMARY: Specializes in supporting social, emotional, motor, and cognitive development of children with suspected needs or diagnosis. Collaborates with families and education professionals to ensure success in the least restrictive environment. Provides educational support to children and shares guidance and suggestions for teachers and families. Benefits include... Eligibility for health, paid dental, and paid vision coverage. 401(k) plan, with 3% match. Paid vacation, sick, and personal time. 10 company-paid holidays plus 2 floating holidays. Tuition reimbursement opportunities. Ability to work from home 5 days per month (6 months from start date - restrictions apply depending on the position). Pay differential for bilingual staff. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Be committed to the vision and mission of Co


Sponsored
3/2/2025 12:00:00 AM
HireTalent - Staffing & Recruiting Firm
Hershey , PA

Provide IS technical support at the plant level, acting as client support and first responder to issues relating to plant IS and process control systems. • Represent the needs of the plant and act as liaison between the plant and Corporate IS functions. • Support Corporate IS projects involving computers and networking systems at the plant level. • Provide IS support services to user departments in identifying, evaluating, implementing and maintaining computer-based solutions to business problems. The Assoc Systems Support Specialist may delegate to others to support multiple shift operations but shall retain overall responsibility. Ongoing responsibilities include: hardware and software support for Windows PC’s, printers, network equipment, time clocks, bar code systems, IP phone system, paging system, and any other IS related work as required by manager. Responsibilities: End User Support • Respond to plant user support needs as assigned by the Help Desk process. This includes PC sof


Sponsored
3/1/2025 12:00:00 AM
D and H Distributing Co
Harrisburg , PA

Sales Support Specialist- HPE This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL. Working Hours: 10am- 7pm EST D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailer, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee co-owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The primary role of Sales Specialist (SS) is to drive pipeline opportunity creation and achieve sales targets for assign


Sponsored
3/1/2025 12:00:00 AM

Check more jobs information at Capital Bluecross

Job Title Average Capital Bluecross Salary Hourly Rate
2 Lead Informatics Analyst $107,726 $52
3 Mail Clerk $39,856 $19
4 Manager, Analytics & Reporting $150,744 $72
5 Manager, Contract Management $146,370 $70
6 Manager, Customer Service $108,311 $52
7 Manager, Finance $143,367 $69
8 Manager, Internal Audit $150,714 $72
9 Manager, IT Projects $111,444 $54
10 Manager, Sales Strategy & Operations $125,910 $61
11 Managing Consultant $116,531 $56
12 Marketing Consultant $84,290 $41
13 Medical Director $353,880 $170

Hourly Pay at Capital Bluecross

The average hourly pay at Capital Bluecross for an IT Support Specialist I is $30 per hour. The location, department, and job description all have an impact on the typical compensation for Capital Bluecross positions. The pay range and total remuneration for the job title are shown in the table below. Capital Bluecross may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $62,885 look to you?

FAQ about Salary and Jobs at Capital Bluecross

1. How much does Capital Bluecross pay per hour?
The average hourly pay is $30. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Capital Bluecross?
According to the data, the highest approximate salary is about $68,967 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Capital Bluecross?
According to the data, the lowest estimated salary is about $57,315 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.