Service Support Technician Salary at Cashman Equipment Corp BETA

RESPONSIBILTIES: Answering franchisee and crew contacts, resolving issues that may have a technical aspect to it. Channels are phone calls and emails. Actively listen, acknowledge, accurately categorize contact reasons/experiences, and respond accordingly. Keeping up to date on email communications. Ability to multitask using multiple databases to accurately research and respond to inquiries. Ensure data/report integrity by continuously understanding use of tools and the business needs for information. Identify, communicate, and escalate in a timely manner contact trends to your manager to ensure proactive response/resolution. EXPERIENCE AND EDUCATION QUALIFICATIONS: Bachelor's Degree preferred. Previous customer service experience. Demonstrated ability to trouble shoot and problem solve. Ability to listen, talk, and type simultaneously. Compensation: $18/hr to $22/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages fo

Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking. In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences. We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm. HarbourVest is an equal opportunity employer. This position will be a hybrid work arrangement, which translates to 2-3 days minimum per week in the office. We are looking for Service Desk professional to j

MathWorks staff enjoy a hybrid work-from-home model featuring both home-office flexibility as well as in-office meeting days for optimized collaboration. As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installation and Licensing. This includes configurations on cloud platforms (Amazon AWS and Microsoft Azure), continuous integration servers, docker, and compute clusters. In this position you will be supporting our customers via phone, email, and other methods. Training and hands on learning is provided. Aside from day-to-day responsibilities of troubleshooting and resolving customers' installation and licensing issues, you will have the opportunity to expand your skillset by participating in projects and working with different areas of the organization. This will help you to prepare for the next step in your career at MathWorks. Hours for this positio

WHY CHA?: Finding a better way. At CHA, we believe in the power of clean water, resilient energy, safer roads, and structures that harmoniously blend with their surroundings. We create solutions. We help people. We improve our world. At CHA, we embed ourselves in our communities and take pride in improving things where we live. At the foundation is a commitment to inclusion and diversity and choosing to treat everyone with dignity and respect. We also take accountability for making decisions that promote sustainability in our business and our designs. We are on a mission to reduce our environmental footprint and bring greener solutions to our clients. We are responsibly creating a more sustainable future in ways that we can all see and touch. Together. Every day. CHA Consulting, Inc. is currently seeking a Technical Support Specialist II to join our Corporate - Information Technology Team working a hybrid schedule at one of our Massachussetts offices in Boston, Norwell, or Burlington.

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi

Summary: Maximizes computer system capabilities by studying technical applications; making recommendations. Project Details: Evaluate system potential by testing compatibility of new programs with existing programs. Evaluate expansions or enhancements by studying work load and capacity of computer system. Achieve computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action. Confirm program objectives and specifications by testing new programs; comparing programs with established standards; making modifications. Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications. Evaluate vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs. Place software into production by loading software into computer; entering necessary commands. Place hardware into production by establishing conn

Job Posting: Technology Support Specialist Department: Technology Position: Technology Support Specialist Status: Exempt Reports to: Director of Information Technology Overview: The Public Schools of Northborough-Southborough seeks a Technology Support Specialist to assist in providing essential technology services and support. In this role, you will work closely with the Technology Systems Administrator, performing desktop maintenance, troubleshooting network issues, and promoting technology use among school staff to enhance learning experiences. This position requires a proactive and tech-savvy individual with strong interpersonal skills to support staff in incorporating technology into educational settings. Preferred Qualifications: Associate's Degree Relevant experience in a similar role Strong problem-solving and critical thinking skills Effective time management and communication skills Proficiency in using and supporting technology Responsibilities: Provide technical support acr

For this U.S. based position, the expected compensation range is $98,400.00 - $147,600.00 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on s