Customer Service Manager Salary at Chemrep Inc BETA

How much does a Chemrep Inc Customer Service Manager make?

As of March 2025, the average annual salary for a Customer Service Manager at Chemrep Inc is $87,772, which translates to approximately $42 per hour. Salaries for Customer Service Manager at Chemrep Inc typically range from $78,300 to $98,377, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

ChemRep Inc Overview

Website:
chemrep.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Retail & Wholesale

ChemRep was founded by James McCarthy in 1977. From the very beginning, ChemRep has enjoyed the benefit of working with high quality manufacturers. The company's focus has always been to provide exceptional products and service to rubber manufacturers and to companies in associated industries. Mark Petras joined the company in 1983. Seven years later, Mark and his wife, Gail, purchased the company from James McCarthy. ChemRep is now a female-owned company. Over the years, ChemRep has developed a strong group of customer-oriented professionals. Roxanne Wieczorek has been with ChemRep since 1987 and is currently our Office Manager. Tim Day joined ChemRep in 1991 and serves as the Regional Accounts Manager in the western portion of our territory. Jessica Petras is the Regional Accounts Manager responsible for accounts in the following states: Western Indiana, Western Kentucky, Illinois, Iowa and Eastern Missouri. Jason Huff joined ChemRep in 2014 and serves as the Regional Accounts Manager in the eastern portion of our territory. Our Quality Manager, Patti Stibbe, joined the company in 1999. Laura Kosto joined ChemRep in 2011 and is our Customer Service Manager. Today ChemRep serves as a distributor to the rubber and related industries across the United States,. Please review our list of products for more formation. If you are a manufacturer of chemicals and related products for the rubber industry and you seek representation in the territory we serve, please give Mark Petras a call at (800) 433-8982.

See similar companies related to Chemrep Inc

What Skills Does a person Need at Chemrep Inc?

At Chemrep Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Chemrep Inc

Job Title Average Chemrep Inc Salary Hourly Rate
2 Manager, Quality $103,849 $50
3 Office Manager $74,299 $36
4 Regional Manager, Accounts $92,744 $45
5 Sales Manager $116,568 $56
6 Salesman $89,670 $43

Hourly Pay at Chemrep Inc

The average hourly pay at Chemrep Inc for a Customer Service Manager is $42 per hour. The location, department, and job description all have an impact on the typical compensation for Chemrep Inc positions. The pay range and total remuneration for the job title are shown in the table below. Chemrep Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $87,772 look to you?

FAQ about Salary and Jobs at Chemrep Inc

1. How much does Chemrep Inc pay per hour?
The average hourly pay is $42. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Chemrep Inc?
According to the data, the highest approximate salary is about $98,377 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Chemrep Inc?
According to the data, the lowest estimated salary is about $78,300 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.