Help Desk Engineer Salary at Cima Solutions Group Llc BETA

How much does a Cima Solutions Group Llc Help Desk Engineer make?

As of March 2025, the average annual salary for a Help Desk Engineer at Cima Solutions Group Llc is $92,628, which translates to approximately $45 per hour. Salaries for Help Desk Engineer at Cima Solutions Group Llc typically range from $82,945 to $102,002, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Cima Solutions Group LLC Overview

Website:
cimasg.com
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

Cima Solutions Group is a Managed Services and IT Solutions Provider delivering reliable and efficient IT solutions that create financial value for our clients. Our approach and execution demonstrates our expertise in the solutions we provide, our ability to deliver financial value, and our long term participation in your success. We are a nationally recognized minority-owned enterprise with deep skills focused on delivering Optimized Information Technology Infrastructure, Cloud Enabling Technology and Solutions, Business Continuity Solutions and Managed Services.

See similar companies related to Cima Solutions Group Llc

What Skills Does a person Need at Cima Solutions Group Llc?

At Cima Solutions Group Llc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

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Check more jobs information at Cima Solutions Group Llc

Job Title Average Cima Solutions Group Llc Salary Hourly Rate
2 Chief Executive Officer $701,135 $337
3 Chief Technology Officer $251,462 $121

Hourly Pay at Cima Solutions Group Llc

The average hourly pay at Cima Solutions Group Llc for a Help Desk Engineer is $45 per hour. The location, department, and job description all have an impact on the typical compensation for Cima Solutions Group Llc positions. The pay range and total remuneration for the job title are shown in the table below. Cima Solutions Group Llc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $92,628 look to you?

FAQ about Salary and Jobs at Cima Solutions Group Llc

1. How much does Cima Solutions Group Llc pay per hour?
The average hourly pay is $45. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Cima Solutions Group Llc?
According to the data, the highest approximate salary is about $102,002 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Cima Solutions Group Llc?
According to the data, the lowest estimated salary is about $82,945 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.