Call Center Representative Salary at Crp Inc BETA

Job Description Job Description The Call Center Representative must have direct, relatable Call Center experience. The CCR will work in a high-volume, Call Center setting and is responsible for handling inbound calls with customers, always taking a friendly, courteous, professional and ethical approach. The Call Center Representative will ensure a pleasant and meaningful experience for all customer interactions. Duties and Responsibilities: Ability to effectively communicate and answer customer inquiries. Handle a high-volume of inbound calls in a fast-paced call center environment. Provide exceptional service and resolutions in a time-efficient manner. Excellent problem-solving skills. Active listening and strong communication skills. Ability to adapt and work well in a busy call center environment. Resolve customer challenges and provide accurate and definitive information. Qualifications: A high school diploma or equivalent. Direct Call Center experience, 1+ years. Technologically s

Job Description Job Description Are you ready to be part of a mission-driven team dedicated to helping Maryland residents access quality healthcare? 1st Choice is seeking motivated Healthcare Enrollment Call Center Representatives who thrive in a fast-paced, metrics-driven environment. This is a fully remote position supporting Maryland's Health Benefits Exchange, where you will play a crucial role in assisting residents with enrolling in affordable health coverage. Work Schedule: 9:30 AM - 6:00 PM EST (Monday-Friday) Key Responsibilities: Handle a high volume of customer service inquiries and issues over the phone. Record consistent problem areas and track all interactions using a computerized system. Assist the general public, prospective enrollees, and those assisting enrollees with healthcare inquiries. Complete associated tasks according to established guidelines. Communicate routine information in a clear and accurate manner with both internal and external contacts. Respond to cu

Job Description Are you looking for a rewarding, flexible work-from-home job? As a Remote Call Center Representative , you will process donations for non-profit organizations, ensuring a great experience for donors. This role offers the ability to set your own hours, making it perfect for those seeking flexibility and work-life balance. Responsibilities : Manage inbound and outbound calls to process donations for non-profits Provide courteous and professional customer service to donors Enter donor details accurately into our system Follow up with donors as necessary to guarantee satisfaction Achieve performance goals and unlock opportunities for advancement Requirements High school diploma or equivalent Strong communication skills, both verbal and written Reliable internet and quiet work environment Basic proficiency in Microsoft Office Availability for flexible hours, including evenings and weekends (you control your schedule) Benefits Work remotely from your own home office Starting

Job Description Job Description We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has strong communication skills. Responsibilities: - Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues - Maintain a high level of professionalism and empathy while interacting with customers - Have at least 2 years’ professional experience in Customer Service/ Call Center environment. -Must be able to handle all outbound and inbound calls for the Call Center. -Must be fluent in English, read, write and converse in English. - Must have both oral and written communication skills. -Must have experience answering the phone proficiently and professionally. -Must be able to respond to client’s inquiries. -

Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document customer interactions, transactions, and follow-up actions. Maintain a high level of customer satisfaction by providing timely responses and support. Meet or exceed performance metrics, such as call handling time and customer satisfaction score

Job Description Job Description Position Duties and Responsibilities: Serve as principal liaison for parents requesting fee assistance and child care information, provide exceptional customer service support in navigating fee assistance program policies and procedures. Assist parents in assessing and selecting child care options and determine child care provider qualifications according to Department of Defense policies. Educate parents on how to select a quality provider by explaining how to use tools such as high-quality indicators, online inspection reports, and QRIS. Determine applicant eligibility according to Department of Defense policies and accurately provide child care fee assistance estimates according to Department of Defense policies. Update client information and data into automated database system. Work closely with assigned childcare coordinators to ensure that all files are processed accurately and efficiently. Coordinate and monitor resolution to concerns from parents

Job Description Job Description A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role: Job Title: Call Center Representative Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document c

Job Description Job Description You must live in the state of MD. This position requires the use of your own computer which must be an i5 or higher. You must also have high speed internet. You will be required to send this information to Recruiter. You must have call center experience. You will be required to pass a State Policy Exam with 80% or higher. Job Description The Customer Support Center (CSC) at the Maryland Health Connection (MHC) will provide information and assistance for individuals, families, small group employees, and brokers seeking information, enrollment assistance, and other services related to the MHC. The CSC assists individuals regarding eligibility and enrollment for Medicaid, and services applications and enrollments for Qualified Health Plans on the Exchange. The CSC will utilize the State's eligibility and enrollment portal and Customer Relationship Management (CRM) software and other State systems to perform all tasks and duties for HIX customers to ensure d