Support Specialist Salary at Datapi BETA

Description The client is searching for a great new addition to the team! We are looking for a self-driven and customer focus level 1 technical support agent. This induvial needs to be residing in New York. The level 1 support agent is a crucial member of the Operations Team. They will have an integral role in providing advanced support for inquiries that our equipment operators cannot solve. This individual will be a core contributor within our organization and collaborate cross-functionally to ensure issues are surfaced, triaged, and tracked until a resolution is achieved. The ideal candidate will possess a solid foundation of both technical and customer service experience. They will have the ability to resolve complex issues with professionalism and poise. They will work closely with our software and engineering teams to continuously challenge/define/refine what support means and constantly deliver on these goals to achieve the highest levels of customer satisfaction. Responsibiliti

Since our founding in 1919, The New School (TNS) has redrawn and redefined the boundaries of intellectual and creative thought as a preeminent academic center. Our rigorous, multidimensional approach to education dissolves walls between disciplines and helps nurture progressive minds. At our university, students have the academic freedom to shape their unique, individual paths for a complex and rapidly changing world. Our colleges include Parsons School of Design, Eugene Lang College of Liberal Arts, the College of Performing Arts, The New School for Social Research, the Schools of Public Engagement, and Parsons Paris. We are looking for a technical support professional with a wide breadth of experience and a drive to learn new technology, to join our team as a Technical Support Specialist. Reporting to the Academic Technology Manager of Collaborative Technologies, the Technical Support Specialist will provide level 3 technical support, maintenance and repair of our wide variety of AV

Job Description Job Description Position Overview Under the supervision of the Director of Social Services, the Tenant Support Specialist (TSS) will work primarily in buildings in the Bronx and/or Brooklyn, and Upper Manhattan to support tenants and their families to successfully transition to and thrive in their apartments and community. Position includes individual case assistance and facilitation of building engagement activities. The TSS will also assist new formerly homeless tenants and their families to successfully transition from the shelter to their new community. Primary Duties and Responsibilities Support Services include assisting tenants with the following: Assist tenants with applying for and securing a full range of services, entitlements and benefits Work with tenants to complete surveys to assess interest in various activities and workshops Coordinate building social and community building events and workshops based on need and interest Follow up with tenants about man

Job Description Position Overview: AHED is seeking a dedicated and experienced IT Support Specialist to join our team. The successful candidate will manage our Google environment, address open tickets, and support our higher education software and technologies. This role is pivotal in ensuring the smooth operation of our internal IT systems and enhancing the educational experience for our community. Key Responsibilities: Manage and maintain AHED's Google environment, ensuring optimal performance and security. Provide technical support for higher education software and technologies used across the organization. Respond to and resolve open support tickets in a timely and efficient manner. Collaborate with faculty and staff to understand their IT needs and provide solutions that enhance their work. Participate in the implementation of IT projects and initiatives that align with AHED's mission and goals. Conduct regular system audits and prepare reports on the status of the IT environment.

Job Description ***IMPORTANT NOTE: Only those currently serving as a permanent or probable permanent Certified IT Administrator (LAN/WAN) will be considered*** The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the systems 2,000 square mile watershed that extends 125 miles north and west of the City. The Bureau of Wastewater Treatment (BWT) is responsible for the operation and maintenance of all facilities related to the treatment of sewage within the five boroughs of the City. This includes 14 wastewater treatment plants, sludge dewatering facilities, coll

Role: Project Support Specialist Location: South Plainfield, NJ (Hybrid - Remote + Hadley location (office time required approx. 2 days per week ( subject to change) Duration: 12 Months - Possibility for extension depends on candidate work ethic Interview process: 2-3 people will be on the interview panel ( 30 min on Teams) Job Roles/Responsibilities: •Interface with managers, field staff, and vendors to complete invoice pricing validation. •Effectively facilitate requisitions and project change management. •Maintain spreadsheets of purchase order values, amounts billed to date, and balances remaining for various projects. •Coordinate with cross functional teams to complete memorandums updating stakeholders on project statuses. •Collaborate with internal stakeholders to manage remediation project management directives. •Invoice processing; contract pricing review against invoices, communicating with suppliers for pricing errors and invoice revisions. •Ensure vendor invoicing is up to d

This position can be based out of San Francisco, New York, or remote (we accept candidates from the following states: AZ, CA, CO, CT, FL, GA, HI, IL, MA, MI, MN, MT, NC, NJ, NV, NY, OH, OK, OR, PA, TX, UT, WA, WI). OVERVIEW We are looking for a Technical Support Specialist to join our Customer Support team. This role will report to the Manager of Customer Support and will have an immediate and lasting impact on our business by supporting core customers and products. In this role, you will be given agency in your day to day work and your voice will be heard across internal teams. Nuanced investigations, continual product advancement, and customer interactions mean each day is unique; there aren't any repetitive tasks to be found here. As our team reaches goals we work together to set new ones to ensure we continually improve as a team. As a member of the Customer Support function, you will: Contribute to the smooth day-to-day operation of the Support team, including managing customer es

Job Summary: The Territory Support Specialist (TSS) is responsible for supporting TIS business goals determined annually by the Business Support Manager (TSM) in support of the overall Territory. Help support Territory Managers (TM) and Region Managers (RM) achieve their respective territory and regional sales goals determined annually by the TIS executive leadership team by cultivating relationships with the assigned territory to ensure customer satisfaction and identify potential opportunities. Ensure thorough and timely follow-up to customer’s questions and concerns by effectively communicating and partnering with cross functional teams such as TM’s and RM’s, Customer Care, Marketing and field inventory Management. Support RM’s and TM’s with more complex order and inventory management processes and identifies and implements process improvements Job Details: Support the goals assigned to the TSS by the TSM, as determined in collaboration with TIS sales leadership. Help TMs in the fie