Complaint Manager Salary at Diversey Inc BETA

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Group Healthcare 401(k) Matching Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Utilize cloud-based Business Systems to interact with customers, enter orders, track shipments, etc... Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to ma

Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is acco

Join us at Towne Insurance! Your Career. Your Future. Your Towne. Towne Insurance is hiring a Private Client Risk Advisor to join our Charlotte team. This position requires a sales and relationship-oriented individual with advanced communication skills and knowledge of private client personal products and coverages to work within Towne Insurance Private Client Group, an independent agency. The position is responsible for providing personalized insurance solutions to high net-worth clients, ensuring their unique needs are met with the utmost care and attention. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We

Company Description We recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care services through various integrated platforms that adapt to any client workspace. Our cloud-based technology ensures consistent representation of branding efforts around the world. Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/service information, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving a

Job Description Job Description About the Role: The Customer Service Representative plays a crucial role in ensuring customer satisfaction and loyalty within the manufacturing industry. This position involves addressing customer inquiries, resolving issues, and processing orders efficiently to maintain a seamless experience for our clients. The representative will act as the primary point of contact for customers, providing them with accurate information and support regarding their accounts and orders. By fostering positive relationships and demonstrating a commitment to service excellence, the representative will contribute to the overall success of the organization. Ultimately, this role is vital in enhancing the customer experience and driving repeat business. Minimum Qualifications: High school diploma or equivalent. Proven experience in a customer service role, preferably in a fast-paced environment. Preferred Qualifications: Experience in the manufacturing industry. Familiarity w

Summary: Responsible for ensuring that the policies and procedures of the Credit Union comply with all applicable laws, regulations, professional standards, acceptable business practices, and internal standards. Analyze new and pending laws that could directly affect the Credit Union's practices. Develop and revise policies and procedures to ensure compliance. Ensure the quality, integrity, and accuracy of the Credit Union's records, operations, and processes. Essential Duties & Responsibilities: Develop and maintain current knowledge of state and federal laws. Ensure policies and procedures remain compliant by periodically reviewing and updating them. Conduct compliance reviews, including operational, financial, lending, and internal controls, and assist departments with implementation. Monitor proposed, newly implemented, and changes to existing laws and regulations. Assist in disseminating compliance information and revising the Credit Union's policies and procedures as needed. Ensu

Position Summary : In collaboration with the Sr. Manager US Customer Success and the Customer Success Supervisors, the Customer Operations Specialist is responsible for providing complete customer experience to all capital customers. The job holder will take ownership for and lead the complete customer experience process ensuring that customer resolution to the request is satisfactory. The job holder will be a part of the customer survey process and be responsible for attaining survey results for their interactions in line with the team metrics. The job holder will lead key communications around order updates and shipment reports. The job holder will play a key role in delivering great customer experiences by providing responsive confirmations which enables customers to plan for their key product deliveries. Major Duties & Responsibilities : Inbound call management, including one call resolution for the customer. Manage the customer needs cross-functionally by ensuring you give the cus

Customer Service Representative Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You'll Get to Do The Customer Service Representative is focused on providing excellent customer service to clients of the organization. This is assured by documenting customer interactions and transactions, accurately processing quotes and orders through data entry, providing a timely response to customer calls and reports to the Customer Service Manager. This role is perfect for an individual who has