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Executive Response Manager Salary in the United States

How much does an Executive Response Manager make in the United States?

As of August 01, 2026, the average salary for an Executive Response Manager in the United States is $98,980 per year, which breaks down to an hourly rate of $48.

However, an Executive Response Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $129,572
  • Majority Range (25th-75th percentile): $85,392 to $114,993
  • Entry-Level (10th percentile): $73,021
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Executive Response Manager Salaries

An Executive Response Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Executive Response Manager Salaries?

Experience is a primary driver of an Executive Response Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Executive Response Specialist (3-5 years): $53,505
  • Executive Response Manager (5+ years): $98,980
  • Customer Retention Supervisor (5+ years): $64,560
  • Customer Retention Manager (5+ years): $92,210
Job Role Years of Experience Average Salary
Executive Response Specialist3-5 years$53,505
Executive Response Manager5+ years$98,980
Customer Retention Supervisor5+ years$64,560
Customer Retention Manager5+ years$92,210
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How Do Executive Response Managers Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Executive Response Managers. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $109,591.
  • California: $109,175.
  • Massachusetts: $107,720.

Top Paying Cities for Executive Response Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $124,843
  • San Francisco: $123,477
  • Oakland: $120,874

What Skills Can Increase an Executive Response Manager's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 6.08% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Customer Satisfaction (Mentioned in 2.24% Job Postings): Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
  • Support Services (Mentioned in 1.33% Job Postings): Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.
Skills Demand Percentage
Leadership 6.08%
Customer Satisfaction 2.24%
Support Services 1.33%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Executive Response Manager's salary.

  • Troubleshooting: Can increase your salary by up to 66%.
  • Service Delivery: Can increase your salary by up to 66%.
  • Coaching: Can increase your salary by up to 40%.
Skill Salary Salary % Increase
Troubleshooting $164,307
66%
Service Delivery $164,307
66%
Coaching $138,572
40%
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Executive Response Manager Salary by Company Size: Startups vs. Enterprise

Executive Response Manager salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $110,802. While startup companies pay approximate $93,736.

Executive Response Manager Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $93,736
Growth Stage 51~500 $99,137
Established 501~5000 $106,999
Enterprise 5000+ $110,802

Executive Response Manager Salary by Industry: Top Paying Sectors

For Executive Response Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Executive Response Manager positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Executive Response Manager as a support function rather than a direct revenue driver.

The top paying industries for an Executive Response Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$118,776$57.020%
Pharmaceuticals$118,776$57.020%
Telecom$118,776$57.020%
Financial Services$113,827$55.015%
Biotechnology$108,878$52.010%

Executive Response Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Executive Response Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$85,392
Average $98,980/year
$114,993
$7,116
Average $8,248/month
$9,583
$1,642
Average $1,903/week
$2,211
$41
Average $48/hour
$55
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $114,993 $9,583 $2,211 $55
Average $98,980 $8,248 $1,903 $48
25th Percentile $85,392 $7,116 $1,642 $41

Most common benefits for Executive Response Manager

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Executive Response Manager

Here are companies hiring for Executive Response Manager and their salaries, click below for more details.

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FAQ about Executive Response Manager

1. Where can an Executive Response Manager earn the most?

An Executive Response Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, an Executive Response Manager earns the most in San Jose, CA, where the annual salary of an Executive Response Manager is $124,843.

2. What is the highest pay for Executive Response Manager?

The highest pay for Executive Response Manager is $129,572.

3. What is the lowest pay for Executive Response Manager?

The lowest pay for Executive Response Manager is $73,021.

4. What are the responsibilities of Executive Response Manager?

Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine the validity of complaints and design and implement product or process changes to reduce the number of complaints. Requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree of individual discretion. May require a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

5. What industry pays the highest salary for Executive Response Manager?

The Aerospace & Defense industry offers the highest average compensation for Executive Response Manager roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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