Technical Support Salary at Drugfree BETA

How much does a Drugfree Technical Support make?

As of March 2025, the average annual salary for a Technical Support at Drugfree is $49,113, which translates to approximately $24 per hour. Salaries for Technical Support at Drugfree typically range from $43,652 to $54,744, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
drugfree.org
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Business Services

Partnership to End Addiction, first known as the Partnership for a Drug-Free America (PDFA) then later as the Partnership at DrugFree.org,PR Newswire, June 17, 2014, Yahoo News, The Partnership at Drugfree.org Becomes the Partnership for Drug-Free Kids, Accessed July 10, 2014 and The Partnership for Drug-Free Kids, is a New York City-based non-profit organization which runs campaigns to prevent teenage drug and alcohol use in the United States. It is notable for mobilizing volunteer talent "against a single social problem" to help young people "live their lives free of drug and alcohol abuse," and to assist parents in prevention efforts. The organization gets input from scientists, specialists in communication, researchers and others, and offers resources for parents and teenagers on its website. It focused efforts to "unsell" illegal drugs such as cocaine, heroin, prescription drugs, marijuana, MDMA, and others, as well as discouraging the use of alcohol and nitrous oxide, by breaking away from a standard public service approach and doing a coordinated media campaign. While the organization has focused drug prevention advertising on broadcast media such as television, there are signs in recent years that it is shifting media support to emerging channels such as video-on-demand, digital technology and particularly the Internet. The organization's marketing experience was written up as a 58-page marketing "case study" for study by students at the Harvard Business School. The organization is perhaps best known for its iconic TV ad This Is Your Brain on Drugs, but it had made over 3,000 ads by 2011 while pursuing a flexible strategy.

See similar companies related to Drugfree

What Skills Does a person Need at Drugfree?

At Drugfree, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.

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Check more jobs information at Drugfree

Job Title Average Drugfree Salary Hourly Rate
2 Research Associate $72,250 $35
3 Associate Director, Individual Giving $182,590 $88
4 Coordinator $84,080 $40
5 Development Coordinator $52,852 $25
6 Director, Integrated Campaigns $192,833 $93
7 Director, Media Relations $112,701 $54
8 Director, Special Events $144,109 $69
9 Grants Manager $83,981 $40
10 HR Specialist $78,550 $38
11 Research Assistant $80,364 $39
12 Senior Development Specialist $119,518 $57
13 Web Developer $94,211 $45

Hourly Pay at Drugfree

The average hourly pay at Drugfree for a Technical Support is $24 per hour. The location, department, and job description all have an impact on the typical compensation for Drugfree positions. The pay range and total remuneration for the job title are shown in the table below. Drugfree may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $49,113 look to you?

FAQ about Salary and Jobs at Drugfree

1. How much does Drugfree pay per hour?
The average hourly pay is $24. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Drugfree?
According to the data, the highest approximate salary is about $54,744 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Drugfree?
According to the data, the lowest estimated salary is about $43,652 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.