As of October 2026, the average salary for Customer Support Engineer at Durst Image Technology Us Llc in the United States is $92,980 per year, which is equivalent to an hourly rate of approximately $45. Most salaries for this position fall within the range of $82,383 to $103,770 annually.
The following compensation progression is modeled by anchoring Durst Image Technology Us Llc's median pay against proprietary MFG Durable career trajectories. This analysis estimates how Customer Support Engineer earnings typically scale from entry-level to principal roles, reflecting the specific growth curves standard within the MFG Durable sector.
| Level & Experience | Est. Annual Base | Est. Hourly Rate | Salary Progression |
|---|---|---|---|
| Starting Pay 0-1 Year (Entry) | $73,194 | $35.19 | Baseline |
| Early Career 1-3 Years (Junior) | $83,013 | $39.91 | +13.4% |
| Market Median 4-6 Years (Anchor) | $92,980 | $44.70 | Average |
| Seasoned 7-10 Years (Senior) | $99,972 | $48.06 | +36.6% |
| High Performance 10-14 Years (Lead) | $116,039 | $55.79 | +58.5% |
| Top Earner 15+ Years (Expert) | $147,280 | $70.81 | +101.2% |
| Benchmark Entity |
Avg. Annual Salary | Est. Hourly rate |
|---|---|---|
| MFG Durable Industry Avg. | $109,273 | $52.54 |
| Rochester, NY City Avg. | $105,730 | $50.83 |
| New York State Avg. | $114,590 | $55.09 |
| National Average National Avg. | $107,789 | $51.82 |
View detailed salary information by job role at Durst Image Technology US LLC. This section highlights salary ranges and average pay across different job categories to help you understand potential earnings and compensation within the company.
$120,342 / year
Salary Range: $108,276 - $130,872
Business Analytics and Insights
$110,015 / year
Salary Range: $99,406 - $121,313
Procurement/Purchasing
$109,660 / year
Salary Range: $95,364 - $125,635
-
$109,660 / year
Salary Range: $95,364 - $125,635
-
$102,782 / year
Salary Range: $91,237 - $115,116
Marketing Management
$89,979 / year
Salary Range: $79,905 - $101,183
Inventory Control
$88,819 / year
Salary Range: $81,609 - $95,644
Engineering Service
$67,184 / year
Salary Range: $63,112 - $71,323
Mechanical Engineering
$52,192 / year
Salary Range: $47,009 - $57,230
IT
$48,509 / year
Salary Range: $39,896 - $52,615
Application Support
$40,840 / year
Salary Range: $35,962 - $46,590
Production
To succeed and maximize your earning potential as a Customer Support Engineer at Durst Image Technology Us Llc, a specific set of skills is crucial. The competencies listed below are highly valued. Explore the skills that can boost your compensation.
| Skills | Level of importance | Description |
|---|---|---|
| Customer Support | Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. | |
| Customer Service | Customer service is the provision of service to customers before, during and after a purchase. | |
| Troubleshooting | Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. | |
| Problem Solving |
Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
|
|
| Call center |
A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
|
Understanding the career path for a Customer Support Engineer can help you plan long-term professional growth. Below is a typical career progression for a Customer Support Engineer, highlighting common next-step roles and opportunities for increased responsibility and compensation.
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