Supervisor, Customer Service Salary at E-Zpass Customer Service Center BETA

How much does an E-Zpass Customer Service Center Supervisor, Customer Service make?

As of April 2025, the average annual salary for a Supervisor, Customer Service at E-Zpass Customer Service Center is $60,945, which translates to approximately $29 per hour. Salaries for Supervisor, Customer Service at E-Zpass Customer Service Center typically range from $54,086 to $68,630, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

E-ZPass Customer Service Center Overview

Website:
ezpassva.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Transportation

Founded in 1987, E-ZPass specializes in an electronic toll collection system for multiple different states. The headquarters for E-ZPass is currently located in Clifton Forge, Virgina.

See similar companies related to E-Zpass Customer Service Center

What Skills Does a person Need at E-Zpass Customer Service Center?

At E-Zpass Customer Service Center, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at E-Zpass Customer Service Center

Job Title Average E-Zpass Customer Service Center Salary Hourly Rate
2 Correspondence Representative $34,467 $17
3 Manager, Finance $106,610 $51
4 Customer Service Representative $30,967 $15
5 Customer Service Specialist $35,071 $17
6 Developer $90,625 $44
7 Customer Care Analyst $40,894 $20
8 Team Supervisor $51,235 $25
9 Finance Clerk $40,001 $19
10 Financial Coordinator $64,033 $31
11 Infrastructure Engineer $102,261 $49

Hourly Pay at E-Zpass Customer Service Center

The average hourly pay at E-Zpass Customer Service Center for a Supervisor, Customer Service is $29 per hour. The location, department, and job description all have an impact on the typical compensation for E-Zpass Customer Service Center positions. The pay range and total remuneration for the job title are shown in the table below. E-Zpass Customer Service Center may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $60,945 look to you?

FAQ about Salary and Jobs at E-Zpass Customer Service Center

1. How much does E-Zpass Customer Service Center pay per hour?
The average hourly pay is $29. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at E-Zpass Customer Service Center?
According to the data, the highest approximate salary is about $68,630 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at E-Zpass Customer Service Center?
According to the data, the lowest estimated salary is about $54,086 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.