Member Service Representative Salary at Ep Federal Credit Union BETA

Job Description Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution. Culture Competencies: S.T.R.I.V.E Maintains our members' and employees' trust by safeguarding their financial data and information. Values and respects everyone's abilities, opinions, and feedback to achieve trust, safety, and well-being in a friendly, welcoming, and cooperative environment. Actively devoted to our motto of "better together". Is honest, professional, authentic, and genuine in creating relationships that are uncompromising and true to ethical principles. Generates new ideas, supports change, provides new efficient solutions, and solves problems creatively while balancing risk. General Summary Under general supervision and in compliance with all federal and state regulations and USSFCU policies and procedures, assists in the daily activities

The Member Services Representative is responsible for assisting members, potential members and other employees with their questions and requests. He/she needs to understand and be able to explain basic IRA, Share, Loan, Mortgage and Visa related products and services, responds to problems, processes member's requests received via web, e-mail, fax, online/mobile banking, or mail and processes death claims, POA, and trust accounts. Responsibilities Maintains front desk, assists members in person and with Share, Loan, Mortgage and Visa related products and services and basic IRA questions, including but not limited to chapter accounts’ inquiries, open/close of Certificate of Deposits, account/share closure requests, process transfer/ACH/wire requests, check orders, check disbursal, answers basic loan/mortgage/Visa questions, processes Visa card capture/reissues requests, travel notes, basic fraud/dispute questions, Apple Pay/Google Pay Token requests, Stop Payments, and ACH dispute proces

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee iden Member Service, Representative, Service, Retail, Banking, Sales

Job Description Job Description About S3: We are excited to share that S3 was named a Top Workplace of 2022 and 2023 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America’s most loved workplaces by Newsweek. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success. S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service. We support the credit union members with their loans, deposits and other financial needs to achieve their goals. The Member Service Representative will be part of our talented remote Contact Center team. The Member Service Representative will answer phone calls to assist with questions and requests

Provides in-person service to members, including opening accounts, performing account transactions, providing information on products and services, resolving account problems, providing ancillary services and recommending appropriate products and ser Member Services, Member Service, Representative, Customer Service, Relationship, Sales, Retail, Banking

Randstad is currently hiring and looking to fill multiple Member Services Representative positions in Rockville, MD 20850. Please review the job details below: Duration: This is a temp to hire opportunity. Location: Rockville, MD 20850 Pay: $25.00-$30.00/hr. based on experience. Hours: Flexibility to work an 8 hour shift between 8:00AM-6:00PM Monday-Friday Responsibilities: To obtain and maintain a working knowledge of the basic plan provisions and multiple benefit schedules, as well as a clear understanding of the eligibility systems claim system, and the Reciprocity system (ERTS). Respond timely and accurately to phone calls, e-mail, walk in participants, and correspondence by answering questions; explaining claim payments and claim denials; quote self-payment amounts; verify eligibility and/or benefits; research eligibility or claim issues; update eligibility with outside vendors. Document all phone calls in the Customer Service module. Perform various clerical duties (i.e., enter e

Responsible for: Under general supervision, but following established policies and procedures performs a broad range of delivering excellent member service activities in person, by mail, and/or by telephone. Answers questions concerning services prov Member Service, Representative, Service, Processing, Financial, Loan Processor, Retail, Banking

Job Description Job Description Organization Conformance Statement: In the performance of their respective duties and responsibilities all employees are expected to conform to the following: 1. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and management. 2. Perform quality work within deadlines with or without direct supervision. 3. Interact professionally with other departments, employees, customers, members, and management. 4. Work effectively as a team contributor on all assignments and have general knowledge of Police Federal Credit Union’s operations and services. Position Purpose: With more seniority responsibilities, the Universal Member Services Representative III position encompasses similar duties as the Member Services Representative II; however, incumbent serves as a major liaison between the member, management, and the credit union. Universal MSR III’s also have certain vault responsibilities. Sim