Manager, Customer Success Salary at Esqgo Pc BETA

Job Description Job Description Customer Service Manager Job Responsibilities: Handle customer inquiries and complaints Provide information about our products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services. Prepares call center reports for upper management by collecting and analyzing data. Build up script and training material for new agents Evaluate agent’s performance reviews and overall team effectiveness with upper management. Help agents with challenging customer service issues. Monitors team performance and provide tools if necessary. Determines call center operational strategies by evaluating results and objectives. Maintains and improves call center operations by monitoring system performance and identifying and resolving problems. Presents quarterly call center action plans and objectives. Customer Service Manager Qualificati

Prime Tech Enterprises is a dynamic and rapidly growing sales and business development firm specializing in customer acquisition for our clients in the telecommunications industry. Our clients hire us to drive revenue growth, foster customer relationships, and create strategic business opportunities in the Southern California area. As a Junior Account Manager, you will play a vital role in our mission to deliver exceptional results and client satisfaction. If you are a motivated and ambitious individual looking to jumpstart your career in sales and business development, Prime Tech Enterprises is the perfect place for you to thrive Entry Level Management Trainee Responsibilities: Collaborate with the sales and customer service teams to learn about our products/services, target market, and sales strategies. Work closely with senior sales professionals to learn about negotiation, relationship building, and effective sales strategies Attend industry events and networking activities to stay

Job Description Job Description We aim to connect you with supportive resources to supplement your skills and attain your dream career! An Entry Level Customer Service Manager receives complete and individualized hands-on training in each division of our company. We take the time to develop and train our Entry Level Customer Service Managers to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us and our Entry Level Customer Service Manager. The right Entry Level Customer Service Manager can expect growth opportunities within the first few months that reflect their unmatched work ethic and dedication. The Entry Level Customer Service Manager's role is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The Entry Level Customer Service Manager will directly lead local personnel in improving service request management and sales cycle time and ensur

Role Description At W/:RP, you'll step into a fast-paced, high-growth logistics startup where operational excellence is essential. As Customer Service Manager, you'll manage a globally distributed customer service team and act as the bridge between our customers and internal ops. You'll oversee ticketing workflows, improve our support processes, and ensure our shipper and carrier partners get best-in-class assistance-every time. The ideal candidate has experience managing a small team, is detail-oriented, process-driven, and knows how to keep both internal stakeholders and external customers happy. This role is onsite or hybrid in Los Angeles to allow for collaboration with our leadership team and other functions. What You'll Do: Oversee a remote customer support team (based in Colombia, Vietnam, etc.), managing daily workflows and performance. Monitor support tickets in Zendesk, ensuring timely and high-quality responses. Create and refine internal processes for faster resolution time

About the job Senior Customer Success Manager - Remote This role will manage the customers student achievement goals and work collaboratively across the organization to ensure those goals are met. As the Sr. CSM, you will be encouraged to collaborate with sales partners to retain existing business and will support expansion within your accounts. This is an exciting role that requires a proactive attitude, strategic problem-solving capabilities, the ability to motivate your Clients, and strong analytical skills.We require all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.Responsibilities:Lead the entire customer journey Own strategic customer engagements from launch through the post-sale customer lifecycle, being accountable for account success and retention for some of our largest district partners Monitor implementation progress and account health, and maintain knowledge of project status to communicate to customers and internal

At Kixie, we're on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever. Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member's contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you! Currently we are looking to hire a Customer Success Manager to join our team! This is a great opportunity to work at a healthy, growing tech startup and hone valuable CS skills that will serve you well in

At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractor. From helping our customers to manage their service all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks that thrive in fast-paced environments. Could you be our next hire? As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. The successful candidate will be responsible for executing success plans that focus on customer retention and expansion via improving product adoption and overall customer satisfaction. The ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to deliver exceptional customer experiences. This is a hybrid position for candidates currently located in Los Angele

Data Center Infrastructure Engineer At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in engineering. We are a rapidly growing technology services firm that cater to some of Hollywood's most notable movie studios, gaming companies, visual effects houses, and advertising firms. Our vision is to expand GPL's presence globally, building an elite team of technology specialists focused on empowering creatives to achieve their vision without worrying about managing technology. Job summary The Customer Success Manager will play a pivotal role in ensuring that our Managed Services clients achieve their desired outcomes while using our services. This involves building strong, long-term relationships with clients, understanding their business needs, and providing tailored support to enhance their overall experience with GPL Technologies. Responsibil