Customer Service Officer Salary at Fidelity Bank, Na BETA
How much does a Fidelity Bank, Na Customer Service Officer make?
As of March 2025, the average annual salary for a Customer Service Officer at Fidelity Bank, Na is $56,895, which translates to approximately $27 per hour. Salaries for Customer Service Officer at Fidelity Bank, Na typically range from $50,324 to $64,178, reflecting the diverse roles within the company.
It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.
DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.
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What Skills Does a person Need at Fidelity Bank, Na?
At Fidelity Bank, Na, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
- Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
- Accounting: Creating financial statements and reports based on the summary of financial and business transactions.
- Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
- Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
- Effective Communication: Sharing information effectively and collaboratively.
Related Jobs
Check more jobs information at Fidelity Bank, Na
| Job Title | Average Fidelity Bank, Na Salary | Hourly Rate | |
|---|---|---|---|
| 2 | 1 Credit Analyst | $52,697 | $25 |
| 3 | Assistant Branch Manager | $48,669 | $23 |
| 4 | Branch Manager II | $67,093 | $32 |
| 5 | Branch Support Specialist | $66,283 | $32 |
| 6 | Chief Credit Officer | $217,179 | $104 |
| 7 | Commercial Lending Assistant | $49,622 | $24 |
| 8 | Commercial Loan Administrator | $80,700 | $39 |
| 9 | Construction Loan Administrator | $97,802 | $47 |
| 10 | Contact Center Agent | $44,000 | $21 |
| 11 | Contact Center Specialist | $43,265 | $21 |
| 12 | Customer Experience Specialist | $45,782 | $22 |
| 13 | Customer Service | $39,263 | $19 |
Hourly Pay at Fidelity Bank, Na
FAQ about Salary and Jobs at Fidelity Bank, Na
The average hourly pay is $27. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
According to the data, the highest approximate salary is about $64,178 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
According to the data, the lowest estimated salary is about $50,324 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.