Technical Support Salary at Florida International University BETA

Position Summary The Technical Support Controller monitors fleet performance on a daily basis and provides recommendations for preventative maintenance, ongoing troubleshooting and/or aircraft recovery. The position reports to the Manager of Maintenance Operations Center (MOC). Essential Responsibilities Monitor delays, pilot irregularity reports and other technical interruptions Identify necessary actions and provide instructions to prevent recurring interruptions. Coordinate with planning, Aircraft on Ground (AOG) and MOC to schedule and allocate parts/tooling for follow up actions Research, develop an action plan with aircraft manufacturing representatives to recover aircraft that are hard AOG Perform complex tasks as a joint venture with front line techs to improve skills and competencies Maintain and distribute records of actions and resolutions Periodically report trends and recommendations to Tech Manager(s) and Air Transport Association (ATA) responsible Engineers. Collect fron

Tier 1 Technical Support Specialist Configures, installs and troubleshoots PC systems and peripherals. Provides helpdesk and technical support for customers online, via email and over the phone. Provides training, repairs and preventative maintenance. Maintains a high degree of end user support ensuring equipment, software, communications and training is sufficient for all end user needs. Configures and tests customer purchased equipment before shipment. Creates and manages tickets on the helpdesk system. Assists the Systems and Network Manager with network and communication projects. Develops strong understanding of company products sold, equipment, requirements and objectives to ensure customers are provided with high quality support and satisfaction. Adheres to internal procedures and suggests improvements if needed. Provides weekend/afterhours emergency coverage when needed and scheduled. Maintains and projects professionalism when speaking/interacting with customers. Responsible f

Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. User account management for Active Directory and several corporate applications, adding and maintaining user accounts ac

Job Description Job Description: GREE Ductless Equipment (Tradewinds Climate Systems) seeks a Technical Advisor to provide customers with industry-best technical support on Ductless systems. We're growing very fast and the ideal candidate will be a critical part to our future success in the Ductless market! Responsibilities: Provide technical support via telephone and email to assist in solving technical problems associated with the installation, operation, maintenance, service, and repair of Ductless products and systems. Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers and co-workers. Capture, enters, and manages information data in computer in a timely manner. Provide in-field technical support assistance if customer issues cannot be resolved via telephone. And here is what you will need to be successful: Work Experience, Skills, and Qualifications: Extensive knowledge of Single Zone and Multi Zone Ductless equipm

Inspire heroism and be a part of the future! At Point Blank Enterprises, Inc. we help PROTECT OUR PROTECTORS by developing, manufacturing, and selling body armor to police forces, the defense sector and first responders. We are always looking for the best of the best in our industry. If you share our passion and commitment, please apply today! Technical Support Specialist Level II Configures, installs and troubleshoots PC systems and peripherals. Provides helpdesk and technical support for customers online, via email and over the phone. Provides training, repairs and preventative maintenance. Maintains a high degree of end user support ensuring equipment, software, communications and training is sufficient for all end user needs. Configures and tests customer purchased equipment before shipment. Creates and manages tickets on the helpdesk system. Assists the Systems and Network Manager with network and communication projects. Develops strong understanding of company products sold, equi

Please note, this is an evergreen job posting, which means we are accepting applications on an ongoing basis to build a talent pipeline for future opportunities. While there may not be an immediate opening, we encourage you to apply if you're interested in joining our team. Compensation ranges from $18.50 - $21.50/hr depending on location and shift. GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you to team up with us to "innovate every day," put "people first," and take a "no-shortcuts" approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We're also so much more than that. Our company's human-centered approach to design, development, and support delivers innovative products and se

About Us: iMigrate is a self-service platform that empowers individuals to take control of their immigration journey and simplifies the process of preparing immigration applications. With our user-friendly tools and guidance, users can confidently navigate the application process, saving time and money. We're seeking a highly skilled Client Success Coordinator to join our team in Miami, FL Job Summary: We are seeking a professional, customer-focused agent to coordinate the care and support of our clients by assessing their needs, communicating with them when necessary, and assisting them through the case assembly process. The Client Support Coordinator plays a vital role in empowering clients with the support needed to submit high-quality applications by ensuring they are well informed and equipped to successfully navigate the application process, from preparation to submission. The ideal candidate will possess excellent communication and organizational skills, a strong work ethic, att

H&CO is one of the leading professional services firms providing domestic and international accounting, tax and technology advisory services to domestic and global businesses. With a global presence, we specialize in navigating the complexities of international taxation, helping our clients optimize their cross-border transactions and comply with ever-changing regulations. The Role: The Engagement Manager will oversee between 200-400 engagements annually, acting as the primary client contact and ensuring seamless engagement execution. This role focuses on client satisfaction, retention, and operational efficiency, supported by designated accounting advisors responsible for technical accounting and tax tasks related to the engagement. Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries and scheduling meetings. Understand and address clients' financial and service needs to ensure satisfaction and retention. Engagem