Support Representative Salary at Gengo Inc BETA

How much does a Gengo Inc Support Representative make?

As of April 2025, the average annual salary for a Support Representative at Gengo Inc is $50,420, which translates to approximately $24 per hour. Salaries for Support Representative at Gengo Inc typically range from $46,002 to $55,814, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Gengo Inc Overview

Website:
gengo.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Business Services

Gengo, a Lionbridge company, is a global people-powered technology platform providing translation and AI training-data services to global businesses. Founded in 2008, Gengo has translated more than one billion words for 65,000+ customers. Gengo's professional human-powered platform brought a huge leap in efficiency, scale, and speed to the translation and AI training-data markets. Gengo was previously based in Tokyo with offices in San Mateo, Calif., London, and Manila. Gengo has raised $26M in venture funding from investors that include Intel Capital and Atomico; the company was purchased by Lionbridge in December 2018.

See similar companies related to Gengo Inc

What Skills Does a person Need at Gengo Inc?

At Gengo Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Communication Skills: Communication skills are your ability to share or understand information, ideas, and feelings successfully.

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Check more jobs information at Gengo Inc

Job Title Average Gengo Inc Salary Hourly Rate
2 Spanish Translator $62,329 $30
3 Translator $62,329 $30
4 Translator and Proofreader $57,891 $28
5 Worker $60,161 $29
6 DevOps Software Engineer $121,543 $58
7 Manager, Public Relations $121,408 $58
8 Sales $61,993 $30
9 Technical Support Specialist $85,513 $41
10 Technical Translator $62,329 $30
11 Translation Specialist $62,329 $30
12 Office Manager $84,059 $40

Hourly Pay at Gengo Inc

The average hourly pay at Gengo Inc for a Support Representative is $24 per hour. The location, department, and job description all have an impact on the typical compensation for Gengo Inc positions. The pay range and total remuneration for the job title are shown in the table below. Gengo Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $50,420 look to you?

FAQ about Salary and Jobs at Gengo Inc

1. How much does Gengo Inc pay per hour?
The average hourly pay is $24. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Gengo Inc?
According to the data, the highest approximate salary is about $55,814 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Gengo Inc?
According to the data, the lowest estimated salary is about $46,002 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.