Service Analyst Salary at Global Payments Direct Inc BETA

Job Description Job Type: Fulltime Location: Alpharetta, Georgia, United States (Onsite) Experience: 6+years Technical/Functional Skills MUST HAVE SKILLS Required Skills & Experience: Strong expertise in Unibasic programming and Unidata (Rocket U2) MultiValue databases. Experience with Pick MultiValue environments, including file structures, subroutines, and dictionaries. Proven ability to lead a technical support team and manage support escalations. Strong troubleshooting and debugging skills, with experience in performance tuning and system monitoring. Knowledge of Unix/Linux environments, including scripting for automation and job scheduling. Familiarity with web service integrations (REST/SOAP) within Unidata. Understanding of ITIL processes for incident, problem, and change management. Excellent communication and stakeholder management skills. Preferred Qualifications: Experience working in ERP systems that use Unidata/Unibasic. Exposure to modern scripting languages (Python, Java

Customer Success Analyst Location and Work style: Candidates located within 50 miles of a company office (Midtown Atlanta ,GA are required to work in a hybrid model (in office M/Tu/W/Th). For those residing beyond this range, we are open to hiring virtual candidates. Position Summary & Key Areas of Responsibility The Customer Success Analyst (CSA) as part of the Center of Excellence for Order Processing Quality (OPQ) works closely with many internal cross functional teams. The CSA builds operational internal relationships with a goal of ensuring that the needs of the customer are met with success and a high level of satisfaction. The CSA drives a proactive workflow process for order accuracy with each Financial Banking order booked to identify processing issues or inaccuracies which could result in customer pain during entitlement of service, onboarding, implementation, or invoicing. This includes taking ownership for improvement of operational processes or gaps and any roadblocks enco

Why Nasdaq When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and optimally by centralizing data, analytics, and market intelligence. Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time role based in Atlanta, GA

Jamison Professional Services, Inc. ("Jamison") is currently seeking a qualified and motivated candidate for the position of HCIdM Support Team Lead. Job Title: HCIdM Support Team Lead - Atlanta, GA DESCRIPTION OF SERVICES: The contractor shall identify and resolve data discrepancies, anomalies and exceptions; complete data verification/validation resolution activities; duplicate record resolution; and daily/monthly HC IdM Contract Workload Metrics Reports containing statistics relating to the HCidM Program workload. Tasks will originate from the VA MPI and IDM Toolkit. An IdM Toolkit request/task is a potential data anomaly identified within the VA MPI database such as potential duplicate records and identity trait changes that could impact the validity of the data and the correct matching of patient records. The HC IdM Program Office has established policies and procedures for handling exceptions and managing the data within the VA MPI. These procedures and guidelines define how to h

Innova Solutions has a client that is immediately hiring for a Customer Service Rep III Position type: Full-time - Contract Duration: 12 months Location: Atlanta, GA As Customer Service Rep III, you will be: Responsible for answering telephone call inquiries and promoting an organization's product or services. Responsible for researching and resolving complaints to ensure customer retention and satisfaction. The ideal candidate will have: Required 8+ years' experience. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you! Sachin Saini 678-207-5262 sachin.saini@innovasolutions.com PAY RANGE AND BENEFITS: Pay Range*: $16- $18 Per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefi

Job Details Job Location Atlanta, GA Position Type Full Time Travel Percentage Negligible Job Shift Day Description Solutions Through Innovative Technologies, Inc. (STI) specializes in the delivery of professional business and information management services. STI offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities' most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Background: This Task Order pertains to the provision of program support services to the Drug Enforcement Administration (DEA), Office of Special Intelligence (NS), Document and Media Exploitation Section (NSE). These program support services include the collection, analysis, and dissemination of investigative information as well as coordin

**Summary:** This role answers all inbound support calls, emails, and chats presented. This position resolves any customer support issues and escalates any technical issues to a Technical Support Analyst as needed. This position also updates documentation regarding issue troubleshooting and resolution. **Duties and Responsibilities:** + Answer inbound calls, creating issue ticket and documenting all issue details. Update ticket detail as needed until issues are closed. + Able to consistently produce high quality and high quantity of call resolution based on advanced system knowledge. This is demonstrated by supervisor observation as well as department skills testing. + Handle, document , and resolve or escalate any email issues presented **Education and Experience:** + 3 years of customer service in a call center environment preferred, 1 year required. + High School Diploma required. + College degree in Information Technology or Technical college degree preferred. **Required Skills:**

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience.