Customer Support Salary at Govdirections Llc BETA

Must Haves: Basic computer skills – Understanding of Microsoft Office Suite 2-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Plusses: Retail experience Bilingual (English/Spanish) Microsoft Excel Logistics experience/supply chain experience Experience with FedEx, UPS, USPS, etc. Day to Day: This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.

Job Description Job Description Job Description: As a Remote Customer Support Representative, you will serve as the first point of contact for customer inquiries, offering solutions and maintaining a positive customer experience. This fully remote role allows you to make a meaningful impact while working from the comfort of your home. Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Assist with questions, account updates, and general concerns. Provide empathetic and clear communication to resolve issues. Maintain accurate and detailed records of interactions in our system. Collaborate with team members to ensure exceptional service delivery. What We Offer: Fully remote position with flexible scheduling. Comprehensive training and continuous support. Competitive pay A supportive and inclusive team environment. Qualifications: Previous experience in customer service or a related field. Strong communication and problem-solving skills. Ability to work independ

Are you passionate about making a positive impact on the healthcare industry and providing exceptional service to healthcare professionals? If so, we have an exciting opportunity for you at SoftWave Tissue Regeneration Technologies! We are seeking a dedicated and enthusiastic Tech Support Representative to join our dynamic team and support our innovative medical devices in the healthcare community. About SoftWave Tissue Regeneration Technologies: SWTRT is a medical technology company that is developing advanced solutions for better patient healing specializing in shockwave therapy. SWTRT is committed to the scientific advancement of tissue healing and regeneration as well as the development of the most effective innovations to improve the quality of lives globally. Position Overview: As a Tech Support Representative, you will be the primary point of contact for any service needs, ensuring their satisfaction with our medical devices and offering top-notch support. Your exceptional commu

Our client a leading global provider of information-based analytics and decision tools for professionals and businesses is looking for a Customer Service Representative to join their team in Alpharetta, Georgia! This is a 6-month contract hybrid position! As their Customer Service Representation you will be supporting the Consumer Center which responds to inquiries from consumers requesting information. You will be responsible for providing timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination Troubleshoots and resolves customer complaints • Reviews claims and analyzes if disputes should be handled internally or sent externally to Fair Information Practice (FIP), Credit Bureau, or internal colleagues. • Utilizes databases (MBSI, DOST, Bugzilla) to enter disputes and Personal Identifiable

**Job Requisition ID #** 24WD81085 **Position Overview?** ? We are looking for?someone?to join our world-renowned Customer Support Team. With offices all over the globe, we consist of amazing support?specialists?who?not only provide?front-line service to our users, but also work across multiple internal organizations in order to better provide a holistic customer experience. Our Customer Support Team is motivated, and recognized for their willingness to problem solve with positivity. We are a global team, and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience. You will be reporting to a Customer Support Manager, the "Customer Support Associate" will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry! This is a hybrid role with split time between remote a

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in Morrow, GA in our world-class contact center. You will be responsible for providing exceptional customer service and support to our client's subscribers. These subscribers are part of a dedicated network for public safety agencies, and your role will involve assisting emergency service personnel, law enforcement agencies, and other public safety organizations. Your primary objective will be to address inquiries, troubleshoot technical issues, and ensure customer satisfaction. What You'll Be Doing Customer Support: Respond to incoming calls regarding inquiries from subscribers, addressing their questions, concerns, and technical issues in a timely and professional manner. Troubleshooting: Diagnose and resolve technical problem

Insight Global is seeking a Customer Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction. This role is onsite 5 days a week. Qualifications & Skills 2+ years of experience in a high volume, fast-paced inbound call environment Customer service skills with clear and concise communication Experience using telephone software and experience with Office Communications software (Teams, Slack, etc.) Plusses: Fluent in Spanish is highly preferred Expe

**Summary:** This role answers all inbound support calls, emails, and chats presented. This position resolves any customer support issues and escalates any technical issues to a Technical Support Analyst as needed. This position also updates documentation regarding issue troubleshooting and resolution. **Duties and Responsibilities:** + Answer inbound calls, creating issue ticket and documenting all issue details. Update ticket detail as needed until issues are closed. + Able to consistently produce high quality and high quantity of call resolution based on advanced system knowledge. This is demonstrated by supervisor observation as well as department skills testing. + Handle, document , and resolve or escalate any email issues presented **Education and Experience:** + 3 years of customer service in a call center environment preferred, 1 year required. + High School Diploma required. + College degree in Information Technology or Technical college degree preferred. **Required Skills:**