Manager, Service Delivery Salary at Greyhound BETA

Job Description: Job Title NQ Service Delivery Manager The Role The Nonqualified (NQ) Service Delivery Manager operates as the subject matter expert for NQ plan set-up, consultation on best practices and preferred solutions. In addition to interacting directly with the plan sponsor, you will be growing your network by working with business partners from a wide array of internal groups. By providing operational subject matter expertise, managing annual enrollment events, and delivering positive outcomes, you will have the ability to improve the plan sponsor and participant experience. The Expertise and Skills You Bring Experience: 3+ years of related experience working with retirement plans and interacting with Plan Sponsors. Bachelor's Degree or equivalent work experience Experience with Nonqualified Plans preferred. Skills required for the role: To excel in this role, strong interpersonal and client communication skills are essential for building relationships with plan sponsors and i

Job Description for the FTC Release Manager Summary of Responsibilities: The Senior Release Manager is responsible for coordinating software release changes for all new and existing Santander Consumer applications. The role ensures that resources, timelines, and the overall quality of the SDLC and Release Management processes are considered and followed. The Senior Release Manager will also provide proof to Audit on demand that all relevant processes were followed. Essential Functions: Maintain the software release schedule for all software releases to ensure alignment across partners and internal technology teams. Provide documentation and support multiple concurrent software releases through various production test environments. Coordinate releases and communicating release status to stakeholders Plan and coordinate deployment windows (Release Calendar maintenance) Ensure compliance in release-related documentation in accordance with polices and controls. Initiating and overseeing th

Job Description: The Service Delivery Manager plays a vital role in creating long-term healthy relationship with the client and our associates. The ideal candidate will have experience delivering to high volume clients with a hybrid onshore/offshore recruiting model. Responsible for ensuring that all client SLAs are being met on delivery side, monitor quality, requirement coverage and process adherence. They will be acting as the bridge between the client and our operational delivery teams. Budget : $55k-65K Responsibilities will include: Serve as the face of Artech's service team to the client and the central point of contact for Artech's associates Perform a variety of administrative and logistical tasks that support the overall mission of quality service and performance. Responsible for responding to issues, questions and concerns from both the clients and associates, effectively resolving issues and situations, and escalating whenever appropriate Deliver high quality service to the

Must Haves: Education Level: Bachelor's Degree Required 10 years of relevant work experience is required ITIL Certification (version 3 or 4). Strong understanding of ITIL best practices. JIRA Service Management and ServiceNow Required, 5 year a minimum. What we’re looking for Demonstrated experience in IT operations and IT Service Management position Proven experience with IT Service Management, and ITIL practices, with practitioner certification in Incident, Change, Release, and Problem Management preferable Knowledge of deployment and implementation methodologies (Agile, CI/CD, Blue/Green, Canary) of related technical change management experience Experience in project management and knowledge of approaches, tools, and phases of the project lifecycle. Solid understanding of the software development lifecycle Understanding of configuration management principles This role will initially focus on implementing a "Lean-Process" initiative that ensures efficiency while preserving the integr

We are The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. The value for our clients and our people For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from aroun

Sr Director for Operational Accounting Service Delivery Job ID 187815 Posted 24-Oct-2024 Service line Corporate Segment Role type Full-time Areas of Interest Accounting/Finance, Workplace Strategy Location(s) Bloomington - Minnesota - United States of America, Dallas - Texas - United States of America, Minneapolis - Minnesota - United States of America, Saint Paul - Minnesota - United States of America Are you ready to start an exciting career with CBRE? **About The Role:** The Senior Director for Accounting Service Delivery manages financial operations and reporting for Property Management Accounting (PMA) teams in the US and India. They are the main contact for Accounting Leadership, ensuring smooth execution of financial processes, handling client concerns, and leading cross-continental service delivery. This role includes people and budget management and ensuring consistent service excellence from multiple locations. **What You'll Do:** + Supervise the end-to-end delivery of financ

Manager, Price Book Location: Dallas, TX, US, 75201 Please note that the Delek Retail division sold its stores to OXXO, the largest convenience store retailer in Latin America. We would like to invite you to participate in the recruitment process, where your profile and experience fit. However, it is very important for you to know that we are in a transition process where you will be hired under Delek systems who operates on behalf of OXXO USA, being part of their team. **JOB SUMMARY** We are seeking a dynamic Team Leader to oversee our merchandising pricing operations team, ensuring the accuracy and consistency of our price book. In this role, you will lead and mentor a team of pricing coordinators, fostering collaboration and accountability. Your critical tasks will include maintaining an up-to-date price book and implementing best practices for pricing promotions. The ideal candidate will possess strong leadership skills and a keen attention to detail and in-depth knowledge of PDI E

The Change and Release Management SME is a key member of client-facing teams, leading the team, assisting the lead, or working independently.? This person will lead the assessment, design, development, and implementation of Information Technology Service Management (ITSM) ServiceNow Change and Release Management solutions and deliverables. The Change and Release Management SME has knowledge of all the ITIL service management lifecycle stages and several of its processes and is responsible for aspects of the overall delivery of the Change and Release Management solution.? **Responsibilities:** Ability to deliver projects on customer premise or remotely as required Performing maturity assessments of the ITSM ServiceNow Change and Release Management practices deployed within client environments Creating transformation roadmaps to implement recommended improvements based on assessment results and client priorities Developing and delivering ITSM ServiceNow Change and Release Management solu