Director, Call Center Salary at Hi-Link BETA

How much does a Hi-Link Director, Call Center make?

As of April 2025, the average annual salary for a Director, Call Center at Hi-Link is $170,470, which translates to approximately $82 per hour. Salaries for Director, Call Center at Hi-Link typically range from $145,723 to $190,893, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
hi-link.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

Hi-Link Technology Group is a specialized Information Technology services and solution provider, helping clients plan, build, support, and manage their IT infrastructures. We develop solutions that help our clients achieve their business goals by; drawing on our experience in networking, security, management, storage, virtualization, and communication technologies along with our unique skills in consulting, integration, and managed services to create customized client solutions.

See similar companies related to Hi-Link

What Skills Does a person Need at Hi-Link?

At Hi-Link, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
  5. Consulting: Providing technical or business expertise and advice to internal or external clients.

Related Jobs

Motion Physical Therapy Group
Tarrytown , NY

Overview: "We have a warm welcoming staff that has great energy with a focus on creating a fun and enjoyable environment for everyone to come to and help our clients address their often difficult and challenging problems and return them to a better quality of life" -Andrew Cloutman, CD MOTION Tarrytown Clinic Director Salary: $95,000.00 - $115,000.00 (commensurate with experience) Sign-on bonuses available  Job Location: 303 South Broadway, Tarrytown, NY (Westchester County; outpatient clinic) Job Type: Full-time (Mon-Fri. Will further discuss schedule during interview.) How MOTION PT Group, a member of the Confluent Health Family Supports You: Student loan repayment program - We pay your lender monthly! IRS approved. Value increases after two years of employment! Fully paid trainings, certifications, and education programs through Evidence In Motion (EIM) A focus to create a diverse, equitable, and inclusive workplace culture Comprehensive mentorship and career development Leadership


Sponsored
4/8/2025 12:00:00 AM
Encompass Health
Danbury , CT

Pharmacy Director Career Opportunity Acknowledge and Appreciate for Your Expertise as Pharmacy Director Are you a passionate Pharmacy Director eager to excel in a fulfilling career close to home and close to your heart? Encompass Health, the nation's largest in-patient rehabilitation company, invites you to explore an opportunity that aligns with your commitment to enhancing healthcare in your local community. In this critical role, you will ensure the safe and efficient provision of pharmacy services, leading a team with cutting-edge equipment and technology. Join us on a journey that not only advances your professional goals but also provides a warm, supportive team environment, along with a comprehensive benefits package from day one. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the grow


Sponsored
4/8/2025 12:00:00 AM
Sunrise Senior Living
Central Suffolk County , NY

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 2025-224991 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible f


Sponsored
4/8/2025 12:00:00 AM
MetroPlusHealth
New York , NY

Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHeatlth has been committed to building strong relationships with its members and


Sponsored
4/5/2025 12:00:00 AM
FIFTEEN WEST
New York , NY

Lead & Build the Investor Relations Practice in NYC A confidential, internationally recognized financial services recruitment agency is looking for a Director/MD to spearhead their Investor Relations practice as they expand their U.S. presence. This is a unique opportunity to lead and scale a high-performing division, leveraging a well-established Private Equity and Financial Services client base while building a specialized Investor Relations recruitment function from the ground up. Why This Role: Leadership & Growth: Build and lead a team of within a fast-growing U.S. business. High-Value Market: Investor Relations is a lucrative and growing space, with placement fees averaging $60K - $200K. Established Success: The business already places IR roles, and now they are investing in a dedicated leader to drive this function. Private Equity Backing: The firm is in a strong financial position and offers an equity attachment to key leaders. Existing Client Base: Leverage an established netw


Sponsored
4/4/2025 12:00:00 AM
EAST SIDE HOUSE SETTLEMENT
Bronx , NY

Job Details Job Location Melrose Senior Older Adults Center - Bronx, NY Description Position Title Director Classification NON-EXEMPT Salary Range 60K Reports To Department Director Program Melrose Senior Citizens Center Location Melrose - Mott Haven Senior Citizens Centers 372 East 152nd Street, Bronx, New York 10455 JOB DESCRIPTION Summary/ Objective ESH currently sponsors three NYC Department for the Aging and DYCD Neighborhood Development Area Initiative funded Older Adult Centers- Melrose Older Adults Center, Patterson Older Adult Center, and Borinquen Court Mitchel Older Adult Center. Under the direct supervision of the Associate Executive Director, the Department Director of Older Adults sits as part of the middle management team and is responsible for the day-to-day operations of the Older Adult Department. The Department Director of Older Adult Services will oversee all East Side House Older Adult Services and initiatives. The Department Director of Older Adults will be respon


Sponsored
4/4/2025 12:00:00 AM
MCR Hotels
West Haven , CT

The Sales Director at the Hampton by Hilton West Haven is responsible for the sales strategies and functions of the hotel. ESSENTIAL FUNCTIONS: Develop and execute strategic plans in support of achieving optimal occupancy and ADR growth. Maximize total revenues and control expenses to meet and exceed hotel profitability objectives. Oversee operations of the hotel sales department including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, managing, and coaching. Supervise the sales team where applicable. Execute and support the operational aspects of business booked, including generating proposals, writing contracts and customer correspondence. Oversee the event management of group bookings and ensure seamless on-property experience for all contracted customers. Proactively develop action plans, conduct sales tours, and entertain clients. Build and maintain professional and active relationships with clients, third-party meeting planners, ref


Sponsored
4/4/2025 12:00:00 AM
Milford Health & Rehabilitation Center
Milford , CT

-: A Great Place to Work Milford is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team! -: The Milford Health & Rehabilitation Center, a fully renovated, 5-Star CMS rated nursing home and short-term rehab center, is seeking a Director of Nursing Services to step in at this #1 rated facility in the region. Milford Center is a member-facility of National Health Care Associates (NHCA), one of the premier providers of high-quality long-term care and short-term rehabilitation services with 41 skilled nursing facilities and 7000 employees


Sponsored
1/23/2025 12:00:00 AM

Check more jobs information at Hi-Link

Job Title Average Hi-Link Salary Hourly Rate
2 Account Manager $77,454 $37
3 Business Development Manager $131,194 $63
4 Consultant $109,583 $53
5 Customer Service Manager $95,882 $46
6 Office Manager $81,163 $39
7 Presales Engineer $109,280 $53
8 Director, Information Technology $195,655 $94
9 Manager $107,369 $52
10 Marketing Specialist $74,617 $36
11 Senior Account Manager $87,442 $42
12 Systems Engineer $111,109 $53
13 UI & UX Designer $92,392 $44

Hourly Pay at Hi-Link

The average hourly pay at Hi-Link for a Director, Call Center is $82 per hour. The location, department, and job description all have an impact on the typical compensation for Hi-Link positions. The pay range and total remuneration for the job title are shown in the table below. Hi-Link may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $170,470 look to you?

FAQ about Salary and Jobs at Hi-Link

1. How much does Hi-Link pay per hour?
The average hourly pay is $82. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Hi-Link?
According to the data, the highest approximate salary is about $190,893 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Hi-Link?
According to the data, the lowest estimated salary is about $145,723 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.