Chat Agent Salary at Ibex Ltd BETA

Center 2 (19050), United States of America, McLean, Virginia Principal Coordinator, Support Specialist Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issues, mobile device support, password resets, etc. Additional responsibilities may include: + Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution + Monitor and respond quickly and effectively to tickets, calls, chats, or in-person service requests + Interact with end users via soft phone or chat modules to resolve software and hardware issues + Utilize Service Now as the ticketing tool to track and escalate tickets for end users + Assist with onboarding of new Agents by training and allow others to shadow + Perform other tasks as needed and instructed by your

Overview: Amyx is seeking to hire a Network Operations Planning Specialist-Intermediate to support our Cybersecurity Division/ NGA Defender in the NCE-Springfield, VA. area. Plans, implements, and operates network services/systems, to include hardware and virtual environments. Analyzes data/information from one or multiple sources to conduct preparation of the environment, respond to requests for information, and submit intelligence collection and production requirements in support of planning and operations. Develops detailed plans for the conduct or support of the applicable range of cyber operations through collaboration with other planners, operators and/or analysts. Participates in targeting selection, validation, synchronization, and enables integration during the execution of cyber actions. . Responsibilities: Provide input to the analysis, design, development, or acquisition of capabilities used for meeting objectives. Apply expertise in policy and processes to facilitate the d

Overview: Bilingual (Spanish) Contact Center Agent - Junior (Tier 1) Remote, Coverage is 8am to 8pm EST Monday through Friday Active Secret Clearance Integral Federal is actively seeking Bilingual (Spanish) Contact Center Agents to join a new contact center support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and written communication skills. Given the confidential nature of our work with a federal agency, all candidates must be U.S. citizens and maintain an active Department of Defense SECRET clearance (interim adjudications will not be accepted). Responsibilities: The contractor shall provide CCSM staffing to handle business and/or technical customer Tier 1 customer issues for FinCEN mission systems and applications. The duties expected in this role include: a. Deliver service and support to FinCEN customers. b. Interact with custome

Overview: Why We Need Your Talents: ? Maryland Live Casino is seeking Remote Contact Center Agents to join our dynamic team. As a Remote Contact Center Agent, you will play a crucial role in curating an exceptional guest experience for both internal and external guests. We are looking for individuals with interactive gaming support experience and a passion for delivering outstanding service. This is a remote position - experience with telework is preferred Compensation: $17.50/hr Transitioning from On-Site Training to Remote Settings Responsibilities: Where You'll Make an Impact: Handle Interactions: Respond to incoming digital and audio interactions such as chats, emails, SMS, and voicemails in a timely and professional manner. Upsell Opportunities: Identify and seize opportunities to upsell services and accommodations according to brand standards. Follow-Up: Follow up with guests as needed or directed, ensuring all outstanding issues are addressed and resolved satisfactorily. Deescal

Overview: Bilingual (Spanish) Contact Center Agent - Mid (Tier 2) Remote, Coverage is 8am to 8pm EST Monday through Friday Active Secret Clearance Integral Federal is actively seeking a Bilingual (Spanish) Mid-Level Agent to join a new contact center support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and written communication skills. Given the confidential nature of our work with a federal agency, all candidates must be U.S. citizens and maintain an active Department of Defense SECRET clearance (interim adjudications will not be accepted). Responsibilities: The contractor shall provide CCSM staffing to handle business and/or technical customer Tier 2 customer issues for FinCEN mission systems and applications. The duties expected in this role include: a. Deliver service and support to FinCEN customers. b. Interact with customers to p

Job Description Job Description Our client is seeking a Corporate Travel Consultant role to deliver exceptional travel service experience for our Corporate Business Customers. By working together as a high performing team, our Specialize Travel Consultants provide exceptional traveler care, first call resolution and the highest quality customer service to GBT corporate clients. It is a high touch service environment, where you will have true accountability for the service relationship and experience, by providing creative and timely travel solutions, using available tools and technology as needed, while maximizing supplier revenue. The role will form part of a highly skilled team of Corporate Specialize Travel Consultants located virtually from home. The role will report to an op supervisor and support from an operations manager. ** Pay range $24.00 to $26.00 per hour** Key Responsibilities: Hours of Operation and shifts available: 8am-9pm ET Monday-Friday Act as trusted advisor and co

Description We are seeking a passionate, talented, and organized individual who thrives under a high amount of autonomy, driving goals, programs, and projects across different teams within the Amazon Connect specialist field organization. In this position you will have an opportunity to launch and drive initiatives that enable scale and growth of the Amazon Connect business and help innovate the AWS approach to business applications. WWSO is part of the AWS Specialist & Partner (ASP) org, which works backwards from our customers most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture with deep technology and industry expertise who help carry their fields into the future. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to a

Description Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction and property management services. We are seeking a Leasing Professional at J Harbor Park at North Point, a 190 unit community which offers spacious one, two and three bedroom floor plans with balconies and lush, green views to enjoy the outdoors. www.jharborparkapartments.com Weekend hours are required. The primary function of the Leasing Professional is to lease apartments and create a vital first impression for JAG Management Company. ESSENTIAL FUNCTIONS: Leases and markets vacant and upcoming apartments. Completes all leasing paperwork. Compiles and processes applications for approval. Explains lease and all appropriate addenda to new resident. Walks apartments and reports all necessary improvements. Assists with resident relations. Keys in all fees, deposits, and new lease information. Shows apa