Customer Experience Coordinator Salary at Mangalam Information Technologies Pvt Ltd BETA

Customer Education Assists in developing and implementing the Education Strategy to engage and educate MERS participants to prepare them for retirement, and educate employers on their retirement plan options and role in administering benefits Writes and proofreads educational content and coordinates the creation of materials including but not limited to presentations, brochures, website content, emails, etc. Optimizes website exposure by enhancing digital text for search engine optimization (SEO) Maintains the library of resources including web content Conducts training for internal staff on financial wellness and other educational topics Coordinates of annual participant webinar/events schedule Serves as the main point of contact for education requestsCustomer Outreach Strategizes customer outreach activities and plans with staff that will meet the organization's goals and objectives Develops and executes outreach plans, including key messages, call to action Coordinates the developme

Job Description Job Description Day Shift No evenings or Weekends Employer Paid Health Insurance We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role requires strong communication skills, attention to detail, and the ability to work collaboratively within a fast-paced environment. Work M-F 8am-5pm and earn $18/hr plus an amazing benefits package! Duties Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction. Perform data entry tasks accurately and efficiently to maintain up-to-date client records. Assist clients with product information, order processing, and troubleshooting issues. Collaborate with sales teams to provide seamless client services and enhance customer experience. Maintain a professional demeanor while managing challenging situations with customers. Requirements Proven experience in customer support or related fields such as call center operations or office enviro

About the Company - We are a Fortune 500 company seeking passionate Associates who are ready to collaborate and bring their best every day! Key Responsibilities: Team Management & Training: Supervise and coordinate the activities of cashiers, membership associates, and online pickup staff. Develop and manage team schedules, ensuring adequate coverage at all times. Conduct on-the-job training for new team members and provide ongoing development. Facilitate weekly team meetings to review performance and share updates. Support performance evaluations, address team conflicts, and mentor high-potential employees. Customer Service & Member Relations: Act as the primary contact for escalated customer concerns across all service areas. Ensure prompt, courteous service is delivered to customers, whether in-store or through online pickup. Process membership applications, renewals, and educate customers on membership benefits. Conduct random audits of tax-exempt status approvals. Organize and coo

The Customer Experience Coordinator I is responsible for providing world-class customer service and transactional support over the phone and through electronic communications. This position has primary responsibility for processing incoming product orders and providing product support referrals. This is an onsite role in Memphis, TN. Duties and Responsibilities: Processes customer orders/changes in accordance with CONMED policies. Resolves product or service problems by clarifying the customer’s complaint and following up to ensure resolution. Responds to customers and internal partners by providing accurate, valid, and complete information. Flexibility in responding to new and rapidly changing situations and environments. Maintain a pleasant and positive disposition. Partners with customer service and sales team members to meet and exceed customer service expectations. Identify and assess customer’s needs to achieve satisfaction. Other duties as assigned by management. Requirements: H

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company's image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience. What you will do: Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales Ensure clienteling activities are mapped for each guest Ensure seamless effi

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS