Customer Service Officer Salary at Metropolitan Bank Holding BETA

How much does a Metropolitan Bank Holding Customer Service Officer make?

As of March 2025, the average annual salary for a Customer Service Officer at Metropolitan Bank Holding is $71,904, which translates to approximately $35 per hour. Salaries for Customer Service Officer at Metropolitan Bank Holding typically range from $63,599 to $81,115, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Metropolitan Bank Holding Overview

Website:
metropolitanbankny.com
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Financial Services

Metropolitan Bank Holding Corp. operates as the bank holding company for Metropolitan Commercial Bank that provides a range of business, commercial, and retail banking products and services to small businesses, middle-market enterprises, public entities, and individuals in the New York metropolitan area. The company offers checking, savings, term deposit, and money market accounts, as well as certificates of deposit. It also provides lending products, including commercial real estate, construction, multi-family, and one-to four-family real estate loans; commercial and industrial loans; consumer loans; acquisition and renovation loans; loans to refinance or return borrower equity; loans on owner-occupied properties; working capital lines of credit; trade finance and letters of credit; and term loans. In addition, the company offers cash management services, as well as online and mobile banking, ACH, remote deposit capture, and debit card services. It operates six banking centers in Manhattan, Brooklyn, Great Neck, and Long Island. Metropolitan Bank Holding Corp. was founded in 1999 and is headquartered in New York, New York.

See similar companies related to Metropolitan Bank Holding

What Skills Does a person Need at Metropolitan Bank Holding?

At Metropolitan Bank Holding, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Accounting: Creating financial statements and reports based on the summary of financial and business transactions.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  5. Effective Communication: Sharing information effectively and collaboratively.

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Check more jobs information at Metropolitan Bank Holding

Job Title Average Metropolitan Bank Holding Salary Hourly Rate
2 Assistant Vice President & Assistant Controller $190,131 $91
3 Chief Credit Officer $274,471 $132
4 Client Service Advisor $70,396 $34
5 Controller $288,142 $139
6 CRE Analyst $66,882 $32
7 Executive Assistant $99,751 $48
8 IT Specialist $94,850 $46
9 IT Technician $98,131 $47
10 Journeyman Electrician $78,810 $38
11 Loan Operations Specialist $59,102 $28
12 Receptionist and Admin Assistant $44,660 $21
13 Staff Accountant $70,953 $34

Hourly Pay at Metropolitan Bank Holding

The average hourly pay at Metropolitan Bank Holding for a Customer Service Officer is $35 per hour. The location, department, and job description all have an impact on the typical compensation for Metropolitan Bank Holding positions. The pay range and total remuneration for the job title are shown in the table below. Metropolitan Bank Holding may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $71,904 look to you?

FAQ about Salary and Jobs at Metropolitan Bank Holding

1. How much does Metropolitan Bank Holding pay per hour?
The average hourly pay is $35. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Metropolitan Bank Holding?
According to the data, the highest approximate salary is about $81,115 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Metropolitan Bank Holding?
According to the data, the lowest estimated salary is about $63,599 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.