Help Desk Technician Salary at Mskcc BETA

IT Service Help Desk Technician Location: Downtown Fort Worth Type: Contract-to-Hire (Full-Time and Part-Time Openings) CornerStone Technology Talent Services is seeking adaptable and service-oriented individuals for long-term contract-to-hire opportunities as IT Service Desk Analysts. These roles are ideal for candidates who bring a strong technical foundation, thrive in a fast-paced support environment, and are looking to grow within a forward-thinking technology team. As a member of the Desktop Engineering team, you’ll be exposed to multiple areas of enterprise IT support. You’ll handle real-time troubleshooting, user support, and infrastructure triage across a wide range of technologies used by enterprise environments. Key Responsibilities: Respond to and resolve incoming support requests related to Windows desktop/laptop systems Perform hardware diagnostics, application support, and incident triage across Microsoft Office, Exchange, and other enterprise platforms Troubleshoot Acti

We are an Environmental Consulting company seeking a full-time I.T. Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area. We are looking for an individual with a background in computer repair, troubleshooting, and familiarity with Windows 10/11 and the Microsoft 365 suite (Outlook, Word, Excel, OneDrive, etc.). The company offers health and retirement benefits, paid time off for full-time employees, and an opportunity to build and grow your I.T. career. Our IT department is seeking a dedicated IT Desktop Support Associate to join our team on a full-time basis. The associate will be responsible for supporting our IT members during non-traditional hours with potential leadership responsibilities. Primary Responsibilities: • User Account Management: Administer user accounts across different platforms, including account creation, password resets, MFA (Two-Factor Authentication) management, disabling accounts, and archi

Help Desk Technician (Onsite) We have an immediate need for a contract Help Desk Technician to join our client in Orange County, CA. Location: Santa Ana, CA (Onsite) This job expects to pay about $20 - 22 per hour plus benefits. What You Will Do: Field incoming help requests from end users via both telephone and email in a courteous manner. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Assist with first touch response and troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Performing

We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as su

Overview: DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities: Remote computer support Owning, tracking and resolving Information Technology (IT) incidents and requests Fulfilling requests and resolving incidents within SLAs on a daily basis to ensure service-related issues are identified and resolved within established SLAs Responding to alerts and escalations and working with both user and IT support groups to come up with strategic solutions to recurring problems Providing Tier I onsite support and basic troubleshooting support. Providing knowledgeable support for IT incidents by utili

The Tyndale Company, an 8x Top Workplace winner in PA and certified woman-owned business, is seeking a Help Desk Technician to support our growing team. In this role, you’ll ensure all Tyndale employees have fully functioning equipment and software—from computers and phones to printers and mobile devices—while providing exceptional day-to-day IT support. Note: This position is based out of our Pipersville, PA (Bucks County) Distribution Center, and candidates must live within a commutable distance of this location. Responsibilities: Serve as the primary point of contact for troubleshooting technical issues across hardware and software platforms Manage users, computers, and groups within the Microsoft Active Directory domain Document technical processes and solutions in a collaborative knowledgebase Coordinate with IT vendors to support systems and resolve issues Maintain and replenish IT inventory, including desktops, laptops, and peripherals Support remote employees across the U.S. an

About the Role: We are seeking a Helpdesk Technician to join a structured, tiered IT support team. This position is responsible for troubleshooting technical issues, primarily remotely (80%), with some in-person support (20%). The ideal candidate is eager to learn, proactive, and patient, as many employees are not tech-savvy. Responsibilities: Diagnose and resolve technical issues using ServiceNow for ticketing and Dameware (SolarWinds) for remote access. Provide hands-on support for desktops, printers, and network connectivity. Configure and support Windows 10 (some Windows 7), Office 365, Cisco WebEx, MS Teams, and networking/IP troubleshooting. Manage Active Directory (assign groups and permissions), OneDrive, and Dell hardware. Support mobile devices (iPhones, Androids, tablets) and MiFi hotspot devices. Collaborate with Tier 1 support to handle escalations and track all incidents to resolution. Occasionally travel (10%) to other locations for support. Qualifications: 3-5 years of

JOB DETAILS:- Position: Help Desk Technician Contract: 1 year contract (extension and perm possibility) Shift: 8 AM - 5 PM (Mon-Fri) ; 40hrs/ weekly Address : West Jordan, UT Payrate: $21/hour Job Summary: The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process. Responsibilities : Demonstrate strong customer service skills to provide phone support including: Listening to the customer to gain an accurate understanding of the situation Being empathetic to the customer’s situation and having a sense of urgency to reso