Customer Service Manager Salary at Nbkc Bank BETA

(Industry Experience Required) Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk responsibilities include guiding customers through the showroom and assisting them with product selection. Additionally, the role involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and maintaining company standards. Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM Seniority Level: Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,396.25 annually, or more, depending on experience, overtime hours, and bonuses. To perform this job s

Job Description Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Ge

Job Description Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Ge

Job Description Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Ge

Job Description Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Ge

Major Duties Classification: Non-Exempt / Non-Bargaining Position may be located Remote: Texas, Illinois, Minnesota (within 90 miles of an office) Primary responsibilities include providing telephone user hardware and software support to new and existing residential & commercial Voice, Internet, WAN & Cloud subscribers, assisting prospective subscribers with questions concerning Consolidated's (CCI's) service offerings and compatibility issues, and assisting in maintaining customer support database and software support material. Reports for work remotely from their primary residence. (subject to change based on the needs of the business) Responsibilities Provide phone support for new and existing residential and commercial customers in a 24x7 environment. Troubleshoot reported service problems for residential and commercial customers and assist customers in connecting to CCI's network Work with multiple software systems with supporting customer information. Enter steps taken into troub

Job Description Job Description Position Summary This position manages the customer service and logistics function for MCC; establishes the standards and measurements of continuous improvement and productivity for members of this department; evaluates logistics options for economic improvement; interacts with customers, product suppliers, production facilities, freight carriers, logistics providers and our sales team to provide world class service for each group’s individual needs. Strong personnel management, communications, customer service, inventory management, logistics, and order entry skills are required. This is a hybrid position with work from home days determined by business requirements. Customer & Sales Support: Establishes customer service standards, trains and assures that employees understanding MCC’s customer philosophy. Provides assistance to the sales team regarding customer issues and inquiries. Inventory Management: Participate in meetings scheduled by the supply ch

GENERAL SUMMARY The Senior Customer Service Representative provides exceptional support to customers across multiple divisions. This role involves order processing, proactive selling, issue resolution, and coordination with internal teams to ensure an excellent customer experience. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. 1. Answer inbound calls/emails and make outbound calls and emails. 2. Enter and process orders using multiple integrated platforms. 3. Ensure order accuracy, pricing verification, and inventory checks. 4. Coordinate delivery schedules, including FTL, LTL, and small parcel when necessary. 5. Troubleshoot and resolve issues related to orders, deliveries, invoices, and credits. 6. Proactively suggest product subs