Manager, Customer Success Salary at Nexudus BETA

As the Customer Service Manager, you will play a critical role in managing our customer service team, ensuring high levels of customer satisfaction, and supporting the company’s continued growth. You’ll work cross-functionally with sales, operations, and production to create a seamless customer experience from order to delivery. What Will You Do Day-to-Day? Lead, mentor, and develop a team of customer service representatives Design and implement strategies to improve customer satisfaction and loyalty Oversee day-to-day operations of the customer service department Handle complex customer issues and escalate when necessary Analyze customer service metrics and implement improvements Collaborate with internal teams to ensure alignment on customer needs and expectations Drive process improvements to enhance efficiency and service delivery Who Are You? Bachelor’s degree in Business Administration, Communications, or a related field (required) Minimum of 5 years in a customer service leaders

Job Details Job Location Whitman Plaza Store - Philadelphia, PA Salary Range $17.75 - $21.75 Hourly Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Customer Service Associates. The Customer Service Manager maintains standards of excellent customer service, delivering customer service with respect, dignity, and building loyalty to the Goodwill brand. The position is a member of the Retail Team. Specific Duties Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Executes retail operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for pr

Job Description Job Description The role of the Customer Service Manager is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time, ensuring effective communication within the market regarding results and performance. Please note that this is an entry-level position, so you must learn all ends of our business operations before overseeing a team. Responsibilities of the Entry-Level Customer Service Manager: Build client relationships by showcasing exceptional customer service and closing sales through direct interactions with our client's leads provided Have a thorough understanding of all client's products and services and be able to educate and sell to clients products and services Acts as a Point of Contact for new and existing clients Troubleshoot and problem-solve client or member accounts and issues Pe

Are you ready to take charge of your career and make an impact in the world of sales? Join our team as a Customer Success Manager, where you'll play a vital role in driving growth and connecting with customers across South Jersey. About Us: We're a fast-growing company that partners with industry-leading brands like Verizon. Our mission is to deliver innovative solutions and exceptional customer experiences. With a culture built on teamwork, growth, and inclusion, we're dedicated to helping our employees thrive both professionally and personally. What You'll Do in The Customer Success Manager Role: Proactively identify opportunities to upsell and enhance customer engagement by expanding their use of our services, based on customer usage patterns and relationship development Develop and nurture relationships with new customers and support customers on how our services best meet their needs Understand customer needs and requirements through active listening, probing questions, and observ

Job Title: Outreach Supervisor – Energy Efficiency Location: Cherry Hill, NJ Position Type: Fulltime position Responsibilities: Job Description: As a Subject Matter Expert (SME) in all aspects of the referenced program, the Outreach (Out) Supervisor will oversee and manage program pipeline and inquiries and will serve as main POC/liaison between the public, local program management, planning, internal project teams and the client. The Outreach Supervisor is responsible for program tracking towards goal, weekly/monthly/annual reporting of program production, collecting, writing, and updating program documentation, and advising on proper utilization of both internal and external program resources. The Outreach Supervisor will provide day-to-day supervision of the Outreach staff, and will be the responsible for developing and monitoring Key Performance Indicators (KPIs) for the Outreach team. The Outreach Supervisor will assess project issues and develop resolutions to meet productivity,

Dakota is a fast-growing, innovative leader in the investment management industry. Through Dakota Marketplace, our premier data-enrichment and content platform, we empower investment managers with qualified leads, solving the critical challenge of identifying the right buyers for their products. At Dakota, our people drive our success. Based in Philadelphia, we offer a hybrid work environment, combining the benefits of in-office collaboration with the flexibility of remote work. We take pride in cultivating a unique, values-driven culture built on collaboration, respect, and growth. The Role We are seeking a Customer Success Manager to join our dynamic team. In this customer-facing role, you will cultivate strong client relationships, ensure clients maximize the value of our platform, and drive retention and growth. This role is based in Philadelphia, PA, with the expectation of occasional travel. Key Responsibilities Manage a portfolio of customers, delivering consistent value through

Job Description Job Description H2O Degree is a Bensalem, PA manufacturer of wireless electronic water meters and energy conservation products for over 15 years. We are looking for an experienced Technical Services and Sales Support Specialist to add to our inside team and support our fast-growing business. Plumbing Inside Technical Customer Support The Technical Services and Sales Support Specialist is responsible for determining customer requirements from telephone and e-mail discussions. The ideal candidate will have prior experience generating quotes from plumbing, mechanical and electrical specifications or blueprints and providing top-notch customer service to our wide customer base. This individual will also be required to support the internal sales team and manufacturer representative(s). PRIMARY OUTCOMES/Major job elements · Determine customer requirements and expectations in order to recommend specific products and solutions · Prioritized, timely, and accurate execution of re

**Senior Oracle Fusion Developer** **Category:** Software Development/ Engineering **Main location:** United States, New Jersey, Trenton **Position ID:** J1024-0554 **Employment Type:** Full Time U.S. - What we do matters (https://youtu.be/lDvtHf2zJRQ) By playing this video you consent to Google/YouTube processing your data and using cookies Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** CGI is seeking an experienced Senior Technical Developer with expertise in Oracle Fusion to support the design, development, and customization of ERP solutions within the public sector in Trenton NJ. The ideal candidate will have a deep understanding of Oracle Fusions technical architecture and tools, enabling them to build and enhance custom applications, integrations, and reports tailored to meet public sector business requirements. This role involves collaborating closely with functional teams, business analysts, and external vendors to deliver s