Customer Service Manager Salary at Onbe BETA

As the Customer Service Manager you will lead a team dedicated to delivering exceptional service to customers and retail partners. You will ensure high customer satisfaction by managing Service Level Agreements and driving initiatives to improve the customer experience, collaborating across departments for smooth order-to-delivery processes! Responsibilities: Lead, coach, and develop a customer service team to provide outstanding service aligned with company standards Ensure timely, empathetic, and knowledgeable responses to customer inquiries. Resolve complex customer issues related to products, orders, or shipping with a focus on satisfaction. Develop and enforce SLAs for response times, issue resolution, and service quality. Monitor SLA compliance and address performance gaps to maintain efficiency. Collaborate with senior leadership to refine SLAs based on business goals. Work with fulfillment and logistics teams to ensure timely and accurate order processing and delivery. Identify

Position Overview: UPTIVE, an innovative and advanced provider of Industry 4.0-related quick-turn custom manufacturing services with a comprehensive suite of both additive and traditional manufacturing technologies, is actively seeking a Manager of Customer Service & Account Management at UPTIVE’s HQ in Libertyville, IL. As the Manager of Customer Service & Account Management, you will lead a team of on-site and remote Customer Service Account Managers to ensure our valued customers receive seamless experience throughout all stages of the customer journey by acting as an ambassador for UPTIVE’s differentiated service model. The Manager of Customer Service & Account Management will work closely with the Director of Sales Operations and other functional leaders, as well as commercial leaders across the platform, to design and execute a best-in-class customer support and development strategy that fosters customer relationships, enhances satisfaction, and drives business growth. The ideal

LS/IT Customer Service Manager Build thefuture of foodAt NewCold, we're shaping the futureof the food supply chain. Our warehouses and transportnetwork connect the world's major food manufacturers with retailers and food service providers. Join a collaborative team of doers,innovators, and engineers who are dedicated to making a real impact. Togetherwith advanced robotics and cutting-edge technology, we're not just keeping upwith the times -we're pioneering smarter, more sustainable operations to keep theworld's food fresh and safe. To support our rapid growth, we're constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us! Your role as a LS/IT Customer Service Manager Key responsibilities: The LS/IT Customer Service Manager reports tothe Regional IT Director and is responsible for managing the Logistical Systems(LS) and IT support teams of functional and technical professionals who supportcritical systems. With resp

Customer Service Management Trainee Pay from $25 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now! Better together! This position is on-site, and we are looking for people who share our passion. Full-Time Hours: 24/7 operation - Various shifts available with set schedules. Position Responsibilities Master all aspects of customer service management through a comprehensive hands-on training program. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Review department procedures and standards to identify are

Job Description Job Description Ivanhoe Industries is seeking an enthusiastic Customer Service Manager/Office Manager to join our team. This position is an integral part of our office team. Experience in high volume industrial manufacturing and distribution will be highly valued. Responsibilities for this role may vary based on the specific capabilities and experiences of candidates. CSM: Responsible for all aspects of product delivery, from order receipt to delivery. Manage a small team (2 FTE). Coordinate schedules and delivery requirements with the operations and warehouse teams. Assist customers with product information and issue resolution. Analyze customer feedback and provide insights for process improvement. Maintain accurate transaction records. Office Manager: Manage HR, payroll, and employee relations activities for approximately 80 employees. Support bookkeeping/AP as required. This position reports to the Customer Service Manager. Requirements & Skills · High School diplom

LHH is actively looking for a Customer Service Manager for a retail distribution company in the Downers Grove area. The ideal candidate would have experience leading and developing a small team, is comfortable doing the day to day work of the department, and has a track record of collaborating across departments to ensure overall organization success. Experience working within a retail and e-commerce is a must. Responsibilities Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth Establish performance benchmarks and hold team to those goals Resolve customer conflicts and handle escalation procedures Ensure that all parties are meeting contractual agreements Work crossfunctional to resolve delays, streghten proceedures, and investigate product quality issues Develop and implement departmental best practices Additional duties as needed Qualifications Bachelor's degree or equivalent experience 5+ years of cus

Job Title: Customer Service Manager Location: Naperville, IL (Hybrid) Salary: $80,000-$97,000 LHH Recruitment Solutions is currently seeking a Customer Service Manager to join our client's organization in the Naperville, IL area. Key Responsibilities: Lead, coach, and develop a team of customer service representatives to ensure exceptional service delivery. Ensure the team provides timely, empathetic, and knowledgeable responses to all customer inquiries. Resolve complex or escalated customer issues related to product performance, order discrepancies, shipping issues, or any concerns, with a focus on maintaining high customer satisfaction. Develop and enforce internal Service Level Agreements (SLAs) for response times, issue resolution, and overall customer satisfaction. Monitor and analyze SLA adherence, proactively identifying and addressing performance gaps. Collaborate with senior leadership to review and refine SLAs based on evolving customer needs and business goals. Work closely

Job Description Job Description State Farm Insurance Agent located in Chicago, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Max Adelman - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, life and commercial insurance.