Call Center Representative Salary at Pacific Collision Center BETA

How much does a Pacific Collision Center Call Center Representative make?

As of March 2025, the average annual salary for a Call Center Representative at Pacific Collision Center is $43,946, which translates to approximately $21 per hour. Salaries for Call Center Representative at Pacific Collision Center typically range from $39,435 to $48,434, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Pacific Collision Center Overview

Website:
pacificcollision.com
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Business Services

The team of professionals at Pacific Collision Centers is committed to streamlining the entire collision repair process. We want your experience to be a seamless one, with minimal interruptions to your busy schedule. The following are a few of the reasons you will want to choose Pacific Collision Centers: First and foremost, we take care of you! Our experienced Office Staff will streamline the processing of your claim with your Insurance Company. We offer shuttle service to and from our facility. We have rental cars on-site, allowing you to drop off your damaged vehicle and be on your way in a rental car within minutes. Then, we take care of your vehicle! We utilize the most advanced state of the art technology to ensure your vehicle is repaired to factory specifications. Our highly skilled technicians are ICAR trained and certified. Your satisfaction is 100% guaranteed and is backed by our Lifetime Warranty on workmanship. As you can see, we take care of everything! We hope we can show you how painless the collision repair process can be.

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What Skills Does a person Need at Pacific Collision Center?

At Pacific Collision Center, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

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Check more jobs information at Pacific Collision Center

Job Title Average Pacific Collision Center Salary Hourly Rate
2 Account Administrator $37,543 $18
3 Supervisor, Call Center $69,304 $33
4 Body Technician $57,619 $28
5 Estimator $68,238 $33
6 Manager $102,564 $49

Hourly Pay at Pacific Collision Center

The average hourly pay at Pacific Collision Center for a Call Center Representative is $21 per hour. The location, department, and job description all have an impact on the typical compensation for Pacific Collision Center positions. The pay range and total remuneration for the job title are shown in the table below. Pacific Collision Center may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $43,946 look to you?

FAQ about Salary and Jobs at Pacific Collision Center

1. How much does Pacific Collision Center pay per hour?
The average hourly pay is $21. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Pacific Collision Center?
According to the data, the highest approximate salary is about $48,434 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Pacific Collision Center?
According to the data, the lowest estimated salary is about $39,435 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.