CS Manager Salary at Petroleum Service Corp BETA

Job Summary The Senior Customer Service Manager will be responsible for leading our customer service team and developing strategies to provide outstanding service across multiple channels. This role demands a strategic leader who can maintain and enhance customer satisfaction and loyalty, drive operational efficiency, and boost revenue through effective customer win-backs and sales initiatives, as well as manage customer feedback effectively. Key Responsibilities Develop and implement customer service policies and procedures to ensure a consistent and excellent customer experience. Lead, mentor, and expand the customer service team, including hiring, training, and performance management. Analyze customer service metrics (NPS, CSAT, response time, etc.) and make data-driven decisions to improve customer satisfaction and drive sales. Manage daily operations of the customer service department, ensuring compliance with company policies and quality standards. Collaborate with other departme

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role The Customer Success Manager (CSM) is responsible for building and maintaining strong, high level (i.e. key decision makers, influencers and senior management) trusted advisor relationships within assigned accounts ensuring high levels of customer satisfaction and ROI tied to business initiatives, leading to positive references, secure renewals and engagement in user group activities. We are looking for a passionate and experienced individual, able to help a portfolio of cust

Regional Client Manager Houston, TX Affinity Group is looking for a dynamic and experienced Regional Client Manager to join the Southwest team. Reporting to the Vice President of Client Management, this role is responsible for executing sales and marketing strategies for assigned clients within the region. This position serves as the primary contact for the regional sales manager at corresponding clients, ensuring that their plans and objectives are met. The work involves facilitating the activities of local market leaders to help them achieve market-specific sales objectives through effective trimester planning and follow-through. This role offers an exciting opportunity to play an integral part in our company's growth, contributing to the success of both our clients and Affinity Group. This position would be based out of our Houston, Texas office, but would consider Dallas or Austin. GREAT PLACE TO WORK CERTIFIED Who We Are: Your Bridge to Success | Why Our People Love Affinity Group

Client Manager Job Location: Houston, TX Department: Hydraulics & Hydrology Type: Full Time WGA is an award-winning Texas-based professional engineering and consulting firm founded in 2007, and has experienced steady growth in a competitive market. This expansion is a result of our strong commitment to our clients providing them with the highest quality of work and service. We built our practice on the foundational beliefs that creative design drives successful projects, and that collaborative working relationships with municipalities, permitting authorities and local and state agencies yielding tangible results throughout the development process. Our extensive range of experience includes industrial, commercial, large mixed-use, hospitality, healthcare, education, municipal and multi- and single-family residential projects. From large-scale industrial projects to preliminary feasibility studies, our goal is to provide value through creative and cost-effective design solutions. We curr

Do you love developing and nurturing great relationships? As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S. Location: Remote from Houston, TX (Candidate must be local) Qualifications: Must have 7+ years of overall experience in the Staffing & Recruiting Industry and 5+ years of experience in account management role preferably with Oil & Gas/ Energy Clients. The ideal candidate must have started their career with hands-on recruiting and eventually moved up the ladder as an Account/Client Relationship Manager. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & account manag

Global Customer Success Manager | Commodity Price Reporting and Analytics Platform | PE Owned Location: Houston (Hybrid) Salary: $100,000 - $120,000 We are working with an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Their data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. They are a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. Role We are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Customer Success Ma

Job Description Job Description **Job Title:** Customer Service Manager **Company:** BP Roofing **About Us:** BP Roofing is a new, customer-focused roofing company dedicated to providing exceptional service in Houston, TX. Built on a foundation of Accountability, Discipline, Intentional Loyalty, and Result Orientation, we are committed to excellence in everything we do. We’re looking for a friendly, detail-oriented Customer Service Manager to lead our team and oversee the first point of contact for our valued customers. **Are You Ready to Make a Difference?** Are you someone who enjoys helping people and thrives in a supportive, goal-oriented environment? Are you tired of working in roles where your efforts aren’t appreciated or where customers are not prioritized? At BP Roofing, we value each team member's contribution and focus on delivering an outstanding customer experience every time. **What You’ll Do:** - Serve as the first point of contact for customers, handling inquiries and p

Job Description Job Description How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service..... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Houston International Airport (IAH). We cater to a distinctive clientele. The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. REQUIREMENT