Service Resolution Specialist Salary at Progressive Casualty Insurance Co BETA

How much does a Progressive Casualty Insurance Co Service Resolution Specialist make?

As of March 2025, the average annual salary for a Service Resolution Specialist at Progressive Casualty Insurance Co is $72,109, which translates to approximately $35 per hour. Salaries for Service Resolution Specialist at Progressive Casualty Insurance Co typically range from $64,226 to $81,596, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Progressive Casualty Insurance Co Overview

Website:
progressive.com
Size:
15,000 - 50,000 Employees
Revenue:
$10B - $50B
Industry:
Insurance

Founded in 1937, Progressive Insurance provides insurance and related services through its subsidiaries. The company offers its products, including personal and commercial auto, motorcycle, boat, and recreational vehicle insurance, through independent insurance agencies throughout the US, online, and by phone-based in Mayfield Village, Ohio.

See similar companies related to Progressive Casualty Insurance Co

What Skills Does a person Need at Progressive Casualty Insurance Co?

At Progressive Casualty Insurance Co, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. client service: Client services are the processes and interactions organizations and members of their staff have with their clients.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Written Communication: Communicating information through written media to educate, inform and influence the target audience.

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Check more jobs information at Progressive Casualty Insurance Co

Job Title Average Progressive Casualty Insurance Co Salary Hourly Rate
2 Recruiter II $88,132 $42
3 Recruiter III $113,677 $55
4 Represented Casualty Adjuster $82,751 $40
5 Residential Appraiser $69,173 $33
6 Retention Specialist $66,206 $32
7 Returns Processor $47,335 $23
8 Safety Coordinator $80,452 $39
9 Safety Officer $104,732 $50
10 Sales & Marketing Specialist $90,842 $44
11 Sales & Service Coordinator $69,365 $33
12 Sales & Service Representative $119,254 $57
13 Sales Assistant $61,205 $29

Hourly Pay at Progressive Casualty Insurance Co

The average hourly pay at Progressive Casualty Insurance Co for a Service Resolution Specialist is $35 per hour. The location, department, and job description all have an impact on the typical compensation for Progressive Casualty Insurance Co positions. The pay range and total remuneration for the job title are shown in the table below. Progressive Casualty Insurance Co may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $72,109 look to you?

FAQ about Salary and Jobs at Progressive Casualty Insurance Co

1. How much does Progressive Casualty Insurance Co pay per hour?
The average hourly pay is $35. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Progressive Casualty Insurance Co?
According to the data, the highest approximate salary is about $81,596 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Progressive Casualty Insurance Co?
According to the data, the lowest estimated salary is about $64,226 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.