Customer Service Agent Salary at Roadrunner Freight BETA

How much does a Roadrunner Freight Customer Service Agent make?

As of April 2025, the average annual salary for a Customer Service Agent at Roadrunner Freight is $51,325, which translates to approximately $25 per hour. Salaries for Customer Service Agent at Roadrunner Freight typically range from $46,629 to $56,719, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Roadrunner Freight Overview

Website:
shiproadrunnerfreight.com
Size:
3,000 - 7,500 Employees
Revenue:
$1B - $3B
Industry:
Transportation

Founded in 2005, Roadrunner Transportation Systems provides asset-right transportation and asset-light logistics services. The company offers domestic freight management solutions, including asset-backed truckload brokerage, specialized/heavy haul, LTL shipment execution, LTL carrier rate negotiations, access to its transportation management system, and freight audit/payment. It also provides air and ground expedite services for the transportation of automotive and industrial parts, paper products, and steel, as well as frozen and refrigerated foods, including dairy, poultry and meat, and consumer products. The company is headquartered in Downers Grove, Illinois.

See similar companies related to Roadrunner Freight

What Skills Does a person Need at Roadrunner Freight?

At Roadrunner Freight, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Roadrunner Freight

Job Title Average Roadrunner Freight Salary Hourly Rate
2 Service Desk Agent $68,435 $33
3 Supervisor, Operations $81,538 $39
4 Transport Planner $95,772 $46
5 Transportation $46,713 $22
6 WordPress Developer $127,016 $61
7 Workday Specialist $75,319 $36
8 Account Developer $124,548 $60
9 Account Executive $90,262 $43
10 Accounts Receivable and Collections $56,990 $27
11 Accounts Receivable Specialist $66,050 $32
12 Accounts Receivable Specialist I $52,726 $25
13 Appointments Clerk $48,423 $23

Hourly Pay at Roadrunner Freight

The average hourly pay at Roadrunner Freight for a Customer Service Agent is $25 per hour. The location, department, and job description all have an impact on the typical compensation for Roadrunner Freight positions. The pay range and total remuneration for the job title are shown in the table below. Roadrunner Freight may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $51,325 look to you?

FAQ about Salary and Jobs at Roadrunner Freight

1. How much does Roadrunner Freight pay per hour?
The average hourly pay is $25. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Roadrunner Freight?
According to the data, the highest approximate salary is about $56,719 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Roadrunner Freight?
According to the data, the lowest estimated salary is about $46,629 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.