Airline Customer Service Agent Salary at Sats Hk Ltd BETA

How much does a Sats Hk Ltd Airline Customer Service Agent make?

As of March 2025, the average annual salary for an Airline Customer Service Agent at Sats Hk Ltd is $41,131, which translates to approximately $20 per hour. Salaries for Airline Customer Service Agent at Sats Hk Ltd typically range from $37,426 to $45,373, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

SATS HK Ltd Overview

Website:
satshk.com
Size:
200 - 500 Employees
Revenue:
$10M - $50M
Industry:
Transportation

SATS HK Limited is a joint venture of Hong Kong Airlines Ltd and SATS Ltd. We offer a comprehensive range of ground handling services from passenger handling, ramp handling, flight operations, baggage handling, load control to cargo services to our customers at Hong Kong International Airport. We are devoted to provide our finest products and services, and continue to introduce value-added services to delight our airline customers. Our unique services are built on the extensive experiences of our staff, organized systems and processes and also our passion.()

See similar companies related to Sats Hk Ltd

What Skills Does a person Need at Sats Hk Ltd?

At Sats Hk Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Sats Hk Ltd

Job Title Average Sats Hk Ltd Salary Hourly Rate
2 Customer Services Agent $41,131 $20
3 Manager, Passenger Services $192,118 $92
4 Manager, Quality Assurance $119,323 $57
5 Supervisor, Customer Service $71,476 $34
6 Supervisor, Customer Services $71,476 $34
7 Supervisor, Flight Operations $127,925 $62
8 Supervisor, Ramp Service $67,879 $33
9 Customer Service $41,131 $20
10 Head of Finance $125,033 $60
11 Senior Manager, Finance $163,855 $79
12 Supervisor, Training $65,344 $31
13 Customer Service Agent $41,131 $20

Hourly Pay at Sats Hk Ltd

The average hourly pay at Sats Hk Ltd for an Airline Customer Service Agent is $20 per hour. The location, department, and job description all have an impact on the typical compensation for Sats Hk Ltd positions. The pay range and total remuneration for the job title are shown in the table below. Sats Hk Ltd may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $41,131 look to you?

FAQ about Salary and Jobs at Sats Hk Ltd

1. How much does Sats Hk Ltd pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Sats Hk Ltd?
According to the data, the highest approximate salary is about $45,373 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Sats Hk Ltd?
According to the data, the lowest estimated salary is about $37,426 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.