Customer Service Salary at Serpac BETA

How much does a Serpac Customer Service make?

As of April 2025, the average annual salary for a Customer Service at Serpac is $40,462, which translates to approximately $19 per hour. Salaries for Customer Service at Serpac typically range from $36,844 to $44,571, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
serpac.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
MFG Durable

Serpac are a leading enclosures manfacturer, based in Los Angeles, California. They manufacture a huge range of well designed and economic enclosures for hand-held, desktop and wall mounted electronics. At OKW, our sales team have many years experience in the electronics industry. Our expertise helps us understand your needs exactly. We can offer you a huge range of 'off-the-shelf' enclosures from three world class brands: Serpac, OKW and ROLEC . The advantages of using an 'off-the-shelf' enclosure are considerable, for example, the up front design and tooling costs are much lower, there are fewer delays in getting your product to market, and there is also no need to hold huge inventory. Also, with our comprehensive customising service we can provide you with a bespoke enclosure solution. Standard enclosures can be modified to suit your design exactly. All you have to do is mount your electronic components. Our sales staff are always on hand to help you. For further information and assistance, please do not hesitate to contact us.

See similar companies related to Serpac

What Skills Does a person Need at Serpac?

At Serpac, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Serpac

Job Title Average Serpac Salary Hourly Rate
2 Engineer $81,214 $39
3 Factory Worker $43,424 $21
4 Packaging Assistant $31,557 $15
5 Support Sales Administrator $68,365 $33
6 Manager $104,057 $50
7 Manager, Business Development $127,147 $61
8 Office Manager $78,659 $38
9 Operations Assistant $49,532 $24

Hourly Pay at Serpac

The average hourly pay at Serpac for a Customer Service is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Serpac positions. The pay range and total remuneration for the job title are shown in the table below. Serpac may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $40,462 look to you?

FAQ about Salary and Jobs at Serpac

1. How much does Serpac pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Serpac?
According to the data, the highest approximate salary is about $44,571 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Serpac?
According to the data, the lowest estimated salary is about $36,844 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.